I think sales and artificial RRP inflation are one of the biggest problems for retail. RRP’s are not even slightly relevant anymore unless the brands that run them protect them which very few do. A lot of brands just give a RRP that’s far higher than the expected retail price to allow for a discount to be given and still make a margin.
The main reason RRP’s get used is because they avoid the legality that stops you using was/is pricing unless it actually was the previous price. It really should be illegal in the same way. It preys on greed and in extreme circumstances it’s a pure con.
We try and avoid discounting throughout the year, and are constantly compared to other retailers who offer discounted products i.e. RRP £500 special price £150. We could sell the same item for a straight £150 at full retail and most general customers would buy the discounted item, and don’t believe you when you tell them it’s an inflated RRP that means nothing.
Some people will always walk if they can’t get a discount even if the price is genuinely good to start with. And now you’ve got a high street full of massive reductions a week before Christmas because no-one wants to be beaten in the race to the bottom.
Edit: That was a long rant….