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  • Anyone returned a reverb to CRC recently?
  • jsync
    Full Member

    Hi,

    I’ve just returned mine to CRC for a warranty issue, any idea how long it takes to turnaround? Their email says 2-3 weeks at best.

    Thanks,

    Posted 8 years ago
    chrishc777
    Free Member

    Mine’s just gone off to Merlin, they all go to Sram anyway. Last time I sent it off I had a new reverb through my door just over a week later.

    Took CRC/Shimano over a month to replace my XT brakes though

    Posted 8 years ago
    stephen131
    Free Member

    Just received mine back from CRC , they had emailed and said 2 -3 weeks turnaround but only took 1 week .
    Oh they sent a spanking new one too.

    Posted 8 years ago
    jsync
    Full Member

    Excellent, hopefully the same for me.

    Posted 8 years ago
    johnw1984
    Free Member

    Think it’s a worst case scenario. Returned a fork and they said it could be 2-3 weeks. It was sorted within a week.

    Posted 8 years ago
    jsync
    Full Member

    The answer is 3 weeks.

    Posted 8 years ago
    egb81
    Free Member

    Mine went back on Tuesday, hoping for a shiny new one next week on reading this 😀

    Posted 8 years ago
Viewing 7 posts - 1 through 7 (of 7 total)

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