I’m bored of calling on-one and receiving cagey, vague answers on the new batch of frames that have arrived.

It’s been confirmed via communication with on-one that my frame has the low BB issue.

Is anybody else in the same boat? Do you know where they are upto with the new batch?

I’ve been told they are checking them and looks like they have jigging errors also!

Where do I stand if they cant replace with a straight frame??

What’s your sales order number?

Hi Brant,
SOO201768

I’ve spoken with Charlie and have been advised to send the frame in, not very keen on going down this route if there are no replacements. Id rather bring the frame in to the shop for a swap if possible?

Thanks for the reply, much appreciated. I’m sure all this is a nightmare for everybody involved!

I’ve emailed you on your hotmail account.