I’ve run a 8 speed for 2years on the comuter, no problems at all. There is the ocasional slip/crunch when putting the power down when changing certain gears, but no worse than trying to do the same on a cassete. The ability to change when stood still at lights has been great. (just sold the bike yeasterday though)
I’ve also had an 11 on the MTB for about a year now – the 8 on the commuter persuaded me to try the 11 on the mtb when it came out last christmas as an alternative to upgrading to 10 speed. The 11 is much much smoother than the 8, shifting is so much sweeter, far fewer crunching ocasions. Having the shifter the right way around is good too. The only problems i’ve had have been cable related – twice putting a kink in the cable when putting the bike in the car with the wheels off, got to the destination and found that i didnt have half the gears, and the ones i did were slightly out of sinc so crunched.
The other thing is i installed a middle burn cable oiler, i have full length cables on my bike and haveing a well oiled cable every 4th or 5th ride really aids the shifting performance. I think that the return spring in the 11 isnt quite up to the job, its not as strong as on the 8 and requires a bit of lube through cable much more regularly (i didnt have the same problem on the 8, infact i never oiled the cables).
As with any gear system there are negatives (i’ve not touched on the rear end weight), although in my opinion, for certain riders, the positives over a conventional system are huge – but it has to be for a certain type of rider. Riders that do large rides, and rake up large mileages will get huge benifits, racers will not. It also depends on the bike, imo its a bit pointless on a carbon frame (like one on), also beware cable routing (it’ll not work on internaly routed cables). If you have slot/tensioned dropouts or an EBB then great, if not then you’ll neeed a tensioner which kind of negates one of the benifts of a clear, uninhibited chain line.