• This topic has 20 replies, 19 voices, and was last updated 8 years ago by tthew.
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  • A PPI call that might be worth following up?
  • tthew
    Full Member

    I answered a call the other day, localish area code,(Manchester) and actually got a voice rather than a stupid recorded message. Was polite for a bit before I got fed up and told her I really wasn’t interested, but she was fairly persuasive with the spiel, and I really have no clue who I may inadvertently have paid PPI to in the past.

    Was my first instinct correct, and they can jog on, or have I nothing to loose by ringing them back?

    properbikeco
    Free Member

    why?

    what could they possibly know that you don’t?

    jog on

    Bregante
    Full Member

    If you’re a can’t be arsed doing it yourself type (like me) then you’ve nowt to lose.

    We never had a clue whether any old accounts had ppi so I went with a firm recommended by someone at work. They sent out a pack which we managed to complete with what scant historical details that we had. To date we’ve had just short of £3k with two claims still currently being appealed. They do take their pound of flesh out of it though (20% in our case) but I’m fairly certain that we would never have got round to doing it ourselves.

    Moneysupermarket has a guide on doing it yourself and potentially saving yourself a chunk of cash if that’s your thing.

    keng38
    Free Member

    I know 100% that I have never had PPi insurance and got so fed up with the same company ringing I asked them to check.
    I told them it was a waste of time but they insisted so I let them get on with it.
    3 months later they confirmed what I told them all along That I never had PPi insurance.

    Daft

    binners
    Full Member

    As another idle, disorganised sod, I was recommended these guys by a girl at work. They were very good. I gave them some very, very vague details about who I’d had accounts with.

    So far I’ve had over 2 grand back. They take 20%. Which isn’t unreasonable IMO

    It should be noted that I did try to do it myself. I wrote to my bank (with the letter off Moneysupermarket) saying I thought I’d been mis-sold PPI. They told me I hadn’t, and I had no claim. It turned out I had, and these lot got it back for me. The banks will be obstructive, and uncooperative, and even…. *GASP*… lie! It would appear that its worth letting someone who knows how to deal with them do the work for you

    Good luck with it

    cookeaa
    Full Member

    My missus decided to simply call the lenders who may have previously flogged her PPI. Most of them (there were a few) turned out to owe her a few hundred quid. And paid up without issue. Co-op were were very evasive, and would only investigate when she found a Twelve year old statement and started CCing the ombudsman.

    Either way her earlier financial folly yielded a reasonable sum, it wasn’t very difficult (everything you need to know can be found online, most banks are now geared up to process PPI claims rapidly) and we didn’t have to give any of the settlements to cold calling skimmers. Why would you pay someone to do something you can easily do for yourself?

    hebridean
    Free Member

    If you think you’ve been mis-sold PPI then it is very easy to make a claim without using the no-win no-fee companies. They charge 30-35% commission, which in my case would have worked out at several thousand pounds (or a nice new bike). That was much better in my pocket than theirs! The basic paperwork can be found on the Which website and your lenders may also have lender specific forms. It took me a couple of hours of checking through old mortgage statements and one call to the bank to check a direct debit payment. It really is very easy.

    Good luck

    cheekyboy
    Free Member

    I did my own claim using the money supermarkets form, heard nothing for 7 weeks so rang the enquiry line and was told I should have received a letter, then received a call from a very nice chap re: loans on my current account, then a call from a very nice lady re: my mortgage and yet another call fro another very nice lady re: my credit card (Ive been with the same bank since 1985)

    Lo and behold by mid December last year I had three separate offers/payments, I had absolutely no hassle at all.

    Long live PPI

    tthew
    Full Member

    As I’m fairly convinced I’ve never paid any, (have been careful in the past to answer no when offered it) I think I’ll go the simplest route and let someone else do the leg work, even if it does mean a hefty commission.

    Thanks all.

    CountZero
    Full Member

    I’m not sure if I’ve been sold any, asked my contact in my bank who gave me a number to call, they’ve sent me forms, and she’s offered to do the donkey work and fill them in for me.
    Seems like a offer I can’t turn down. If I get money back, fine, if not, well, it’s not cost me anything.

    wobbliscott
    Free Member

    The thing is you don’t/can’t know you’ve never had PPI insurance for sure. The banks have been very sneaky and used some pretty rotten and underhand tricks over the years and in all likelihood you are a victim. I say it is worth doing. What have you got to lose? I tried the doing it yourself route, and though I haver never knowingly taken out PPI I thought i’d give it a go, but got nothing. But apparently the banks do reject claims initially to try it on and weed out those who are just testing the system with no genuine claim and the one thing these companies do is challenge them more robustly – they know all the sneaky tricks. So i’m giving it another go via one of these companies. If i’m successful with a claim then they take 35% – which is fine with me as if I did nothing i’d be getting 65% of FA.

    Apparently in some cases banks have, even if you have not selected PPI insurance, built the cost of it into the cost of your loan and this is where most of the successful claims are being made. Give it a go, you’ve got nothing to lose and you never know, might just get something. The banks have been ripping us off for years with sneaky little tricks. We can’t let them get away with it.

    B.A.Nana
    Free Member

    I always intended to DIY, but never actually bothered. Eventually and recently accepted I was never going to bother doing it myself so left it to a 3rd party (Fair Trade Practice) to do it all on my behalf.
    Couldn’t think of much meat to give them, mortgage and my barclaycard was about it, no cash loans that I was aware of, considered it a bit of a waste of time, but what the hell, no win no fee deal. Barclays have recently replied and said nothing on my Barclaycard but settled on a masterloan from 2003 I still don’t recall ever having. I’m still convinced it’s a mistake, but now I have £1200 in the bank (after taxes and Fair Trade Practice fee) from nothing. I’m still waiting to hear from the others.

    slackalice
    Free Member

    How far back can claims be made for please? I stopped taking out PPI in about 1996, when I carelessly lost my then job and had cause to claim and was told I wasn’t eligible. From that time on, I then refused all PPI. I do know that up until that time, I was paying PPI on a range of credit cards, bank loans etc. unfortunately for me, I don’t have any of those statements anymore.

    Any knowledge on this would be appreciated. I have previously succumbed to the advances of one no-win no-fee company, who came back to me saying I had no claim.

    theotherjonv
    Full Member

    I know 100% that I have never had PPi insurance

    So did I. But I thought wtf, gave my details to a company and they found that a couple of accounts had it added without my knowledge. They also did all the work tracing details of the 28 (yep, 28) various loans, cards and mortgages I’ve had in the last umpteen years. Just waiting for offers to come in now.

    They will take 35% but as above that leaves me 65% of something I didn’t think I had, and for me finding the 2/28 would have taken a lot of legwork and time I don’t really have.

    If anyone wants a reference, email me and I get a referral voucher 😉

    Candodavid
    Free Member

    Did mine myself, pulled in £12k from 2 banks, paid for a very nice holiday and a nice bike, rest sat for a rainy day

    Cougar
    Full Member

    How far back can claims be made for please?

    It’s six years I think?

    Drac
    Full Member

    There’s no set limit. 6 years is for tax.

    heckler73
    Free Member

    was getting calls evey other day from a company one day I didn’t hang up, told them I had ppi paid out 3 years ago, got 4k back with 1200 to company, not bad for filling in a form with no details just my name address and loan provider, 3 months ago another call different co, charterhouse claims, woman told me they can go back 20 years, fine only my name , address 20 yrs ago, and loan provider, got a cheque last week for 1500 ,nice one , went towards a new bike that comes in few weeks…………….. 😀

    spacemonkey
    Full Member

    Good to hear there are still some successes out there.

    Have collated statements from just about all of my credit cards and loans going back 15 yrs … aim is to target each one personally and see what comes of it. Question: if I get declined by Bank X, can I then choose one of these “specialists” to go back to Bank X and have another go on my behalf? I assume yes?

    nedrapier
    Full Member

    tthew – just a small note on the “local firm” thing – all of the PPI calls I’ve had recently have been from Manchester. I’m in London.

    So it might be an advantage to you that they’re local, but you’re probably not special to them because you’re local, if that makes sense?

    tthew
    Full Member

    I wasn’t specifically planning on using a local firm, it’s just that number was answered as it was conceivably a proper caller.

    Am going to have a punt on the basis of nothing ventured, nothing gained, (and at no cost) but was recommended a company called Fast Track reclaim.

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