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Hello. There’s normally a 4 hour window from signing up to when one can post, this is due to our spammer detection system. The website is currently in the middle of a major upgrade so unfortunately it’s likely to be longer than 4 hours. We…

Hello. Your e-mail has been passed to our Advertising Dept who will be able to help you, for reference their e-mail is ads@singletrackworld.com Thanks.

Thanks for your e-mail. The website is currently in the process of a major upgrade which means that the usual 4 hour window between registering and posting is being exceeded. We have this window in place as a spam detection measure. Please rest assured that…

We acknowledge receipt of your e-mails and would draw your attention to Forum Rules, specifically Rules and Negative Use of the Forum, please take time to read and hopefully this will provide the explanations you are looking for. To be clear we expect users to…

You should now be able to log in. Thanks.

We’re very sorry that you’re experiencing problems with logging in. As you know, the website is being upgraded and this has meant that Moderators are being kept busy with reporting back and dealing with users feedback. We appreciate that you have opened a new account…

Thank you for replying with an explanation which actually is in breach of Classifieds Rules: The ‘spirit’ of our forum is one where users can turn their old, surplus or unwanted kit into extra cash to enable them to buy new bits to help them…

Hi David, thanks for your email. There’s currently a 4-hour editing delay imposed on new accounts. This was originally put in place as an anti-spam measure operating overnight for accounts that were created in the early hours of the morning when the moderators are all…

This is on the back of https://singletrackworld.com/forum/topic/whyte-t130-cracking-noise/

We’ve edited your thread title to include location. Wishing you good luck in finding it. Thanks.

Most odd, shall pass on to our Tech Dept for them to have a look. Try posting another ad anyway. Thanks.

Ad deleted as requested, feel free to repost. Thanks.

Sorry that you’re unable to see your ad,we’ve had another look and it’s still showing. Assuming you’ve tried refresh or going to the Forum Overview and then going into Classifieds that way?

Your ad looks absolutely fine and the link to pics does work. Thanks.

Apologies, we will attempt to edit your post. Thanks.

Post deleted as requested.

Your post has been edited as requested. Thanks.

Your post really needs to be in the Bike Forum, unfortunately we currently have some glitchiness meaning that we’re unable to move it for you. Would you mind reposting and we’ll delete the post in Classifieds. Apologies for the inconvenience. Thanks.

Apologies, we’re having some sort of glitchiness and unable to move your post to the correct Forum. Would you mind writing a new post in the Bike Forum and we’ll delete the one in Classifieds. Sorry for the inconvenience. Thanks.

Hello. Is there a reason for wanting your two Classifieds ads deleted? If everything is sold then you can just state that.

Ok you were initially not going to get a response but it’s better you do. First off no one has issue with you at all. Second the rules regarding second user accounts are quite clear you broke these from what could be seen so you…

Thanks for your e-mail and we’ve sent hillingdonbanana a message asking him to contact “anonymous”. If you don’t hear anything back within a few days then do let us know.

Hello. The user “anonymous” has been trying to get in touch regarding your donation to the Bullheart raffle. Could you please check your PM’s. Many thanks.

You’re welcome!

Many thanks for reporting a post with suspicious Classifieds activity, we have investigated and the user has now been banned from the Forum. Cheers.

Thanks for replying and we are in no way convinced by your explanation. New Gore jacket, new Castelli, new Fox forks, new Reverb etc etc all scream trading so you’re now banned from the Forum.

It looks fine to me too, but it’s a link to a third party website embedding a YouTube video. It could be a compromised advert or something on there, so to be on the safe side I’ve amended the URL to link directly to YouTube…

Your link worked and certainly no password was asked for. Good vid too.

Hi Rikki, thanks for your email. There’s currently a 4-hour editing delay imposed on new accounts. This was originally put in place as an anti-spam measure operating overnight for accounts that were created in the early hours of the morning when the moderators are all…

Done, cheers for letting us know.

Edited for you, as requested. Thanks.

Hello. Unfortunately Moderators don’t have such special powers. If there’s anything you feel can’t wait until your temporary account is live then we can always edit or add to this Sticky, just let us know what you need doing. Great to see the raffle is…

Just to be on the safe side could you confirm that you’ve informed Bullheart that you wish to remain anonymous? We’ll put the Sticky up shortly and are certain that your raffle will raise a substantial amount. Well done on such a generous gesture and…

Thanks for replying, the kind Forumite is bearnecessities (Rich) and a Sticky post will be put up tomorrow. He says don’t feel that you need to contact him but he’s nevertheless happy to pass on his e-mail address which is rich78@hotmail.co.uk Cheers.

Hello. We’ve been in contact with Bullheart about your suggestion of a raffle and, as a courtesy, asked if he would happy with this. Unsurprisingly he is delighted and would like to get in contact with you (we didn’t divulge your identity). We’re happy to…

Hello. We’ve been contacted by a user who would like to donate his lovely custom Klein bike for it to be raffled to raise money for your treatment fund. He is thinking that each £5 donation will get a “ticket” (effectively a line on a…

Thanks for your e-mails and such generosity. I think it will need to be run by Mark Alker so have forwarded your e-mails to him. We will get back to you.

Thanks for your e-mail and, no, you’re definitely not blocked. Can you leave this with us and we’ll investigate. Apologies for the inconvenience.

This account is being closed as your Tom_W1987 account should still be active.

Duplicate deleted as requested.

Hi Bill, Sorry I didn’t reply last night but I was knackered when I got in from work. Let me give you some background to myself, I’ve worked in frontline NHS for going on 29 years. My current role is management based on the frontline,…

Thanks for your e-mail concerning a possible spammer. The person doesn’t appear to be a registered user and you were right to be suspicious, definitely sounds like a spammer.

Thanks for the heads-up re spam post, us Mods are still finding our way around!

Thanks for your e-mail. We don’t close accounts as such, you simply don’t log in. This obviously means that if you change your mind you can just log in as normal.

Thanks for your e-mail with explanation. The only suggestion we can make is for you to keep an eye on the Wanted forum, we wouldn’t have an issue with you replying to a Wanted ad and including your Ebay link. Otherwise your ad is clearly…

From Classifieds Rules: eBay Auctions Ads promoting Ebay auctions are strictly for private sellers only and even then are only allowed within the final 12 hours of an auction. Anyone posting links to auctions with longer than 12 hours to run will have their ad…

Thanks for your e-mail and your thread has now been reopened. Post away!

Sorted for you! ????????

You’re post has been edited. Back to working my way through or second Xmas cake. Ta

Welcome to the Forum. Hopefully the advice you’ve been given on the Forum re your subscription has helped. If not then please contact subs@singletrackworld.com or telephone them on 01706 814397. Thanks.

Correction: edited it.