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Hi Stuart, Welcome aboard and thanks for your email. The moderators don’t have access to any subscription info so I’ve forwarded your message on to the subs department. For future reference you can contact them directly at subs@singletrackworld.com with queries. Cheers.

Hello. We’ve received an e-mail from a user called Mark who is concerned about his broken iphone that was sent to you for repair some 4 months. Could you please get in contact with him, his e-mail address is clunk@uwclub.net Thanks.

Good evening, Mods can’t change user forum names but we have passed your email on to the chaps at Tech. Thanks.

Thanks for your message. The thread in question was actually started by a spammer and the posts disappeared after they were banned. You’re welcome to start another thread on this topic.

Hi, thanks for your message. We don’t normally delete posts, for a number of reasons. If the bike has been sold you can simply reply on your thread stating this.

Thanks for your e-mail and would confirm that we’ve removed your mobile number from both posts as you requested.

From tech – Again – (I sent this once but amended your email afterwards so you wouldn’t have got it!) – Your email is changed to peterpoddy@googlemail.com as you changed this in a now redundant field. Hope this helps. Thanks for pointing this out. Happy…

Hi – tech here – yep, I can see you attempted to change your email an already have had the same email in a now redundant field which kept you going on the sales forum. Your email is being changed. Thanks for pointing this out.

Hi – Your topic broke our current rules on the number of links ( more than 50 ) so it gets to need approval which is why you didn’t see it. I have passed one of your attempts but it looks like a lot of…

Thanks for your e-mail. It clearly showed that the pics were on Pinkbike although they weren’t accompanied by an ad. Hope this explains and you’re welcome to add embedded pics. Thanks.

Thanks for your e-mail. Moderators are unable to help regarding your e-mail address unfortunately but as you’ve sent a copy to Tech, they will be able to help with that on Monday. In the meantime you could ask for people to contact you via PM,…

Hello gnusmas. Just to let you know that we’re going to unsticky the fundraising thread but please be assured that you’ll still be able to read and post on it by using the following link: Community The Moderators would like to send their very best…

Thank you for your query but this is what appeared on the forum. “It certainly can do on that stretch due to the number of f**kwits who think its perfectly ok to close the gap despite not being able to move so think “sod them…

Post edited, thanks for bringing it to our attention.

That’s terrific, thank you. Now at top of front page.

Well done for setting up fundraising for Gnusmus, could you please write a new post with the details and we’ll make it a Sticky. Thank you.

Post edited as requested.

Thanks for reporting a post. Users are welcome to advertise non-bike items for sale provided they’re not breaching Classifieds Rules.

Hi Dave, thanks for your email and welcome to the forum. If you want to post in the classifieds then you can simply add a new post. However there’s a 4-hour delay from creating an account to being able to post, as an anti-spam measure.…

Thanks for your e-mail and would suggest that you simply post in your thread that the item has now been sold.

hi Jecca, Thanks for your many messages. I’ve just caught up on this thread now. You asked about “when the mods operate.” We’re not employees, we’re volunteers and we “operate” when we can. Oddly enough for an STW member, I’ve spent most of the weekend…

Good morning. Thank you for 3 replies to our decision to ban you. First off moderators have and use discretion for bans, it does not always come after a number of warnings. Second, you only received 24 hours which in life is very little time…

Just a heads-up re your Classifieds ad for a Specialized Camber, the new user called zarathustra who’s requested pics may possibly be a spammer due to posting from Senegal. Hope this helps. Thanks.

As requested, your e-mail address has been removed from Classifieds ad. Thanks.

We’ve reviewed the link you sent and obviously personal insults are not tolerated therefore the post has been edited to remove that. Again though, it’s differences of opinion where clearly each of you believes they’re right. If you’d like another Moderator to take a look…

We’ve taken a look at the post you reported together with other posts from that user in the same thread and really don’t see that he’s broken any Rules. We’re well aware of his sometimes abrasive posting style and he’s no stranger to receiving warnings…

Thanks for the heads-up, we’ve passed it to Tech for them to take a look.

We’ve edited your post to remove the “p” word. Thanks.

We’ve deleted your post for now, what username would you like and we’ll ask for the Tech guys to take a look. Sorry for any inconvenience.

I think we’ve found you. The answer is you leave we don’t delete accounts.

We’re sorry to hear that you want to delete your account. We don’t delete accounts as such, you can choose to simply not log in which of course means that if you change your mind you can simply log back in. Thanks.

Thanks very much for getting back to us and we shall certainly investigate.

Hi. Would you mind confirming how the spammer contacted you, was it via PM or e-mail? Confirmation of their user name would also help. Many thanks.

Once again our apologies and shall investigate for you. Thanks.

We’re sorry that you’re still unable to log in and have passed this to our Tech Dept for them to take a look. We apologise for the inconvenience caused.

Thanks for your e-mail. We only change user names in exceptional circumstances and really your request doesn’t fall into that category. Sorry we’re unable to help at this time.

Thanks for your e-mail and sorry that you’re unable to log in. Firstly have you looked at the thread entitled “can’t log in”, it’s towards the bottom of the front page. If you’re still having problems could you please contact tech@singletrackworld.com and they’ll be able…

Thanks for your e-mail and sorry to read that you’re unable to log in. We’ll pass this to our Tech Dept who can take a look on Monday, in the meantime we apologise for the inconvenience caused. Thanks.

Thread reopened for you as requested, looking forward to the updates! Thanks.

Thanks for replying. We’ll need to pass this to our Tech Dept for them to take a look at tomorrow and in the meantime we apologise for the inconvenience. Thanks.

We’ve checked and your ban ended on 16th April, can you please confirm whether you’ve been unable to log in. Thanks.

As requested we’ve deleted your post that included a pic. Thanks.

Hi. Thanks for the explanation and that sounds fine, you’re welcome to repost your ad. Thanks.

Archives currently stop at issue 100 from September 2015 via Magazines tab at top of screen. Older issues will be available in the not too distant future. Thanks.

Thanks for your e-mail. There’s normally a 4 hour window between joining and being able to post for the first time, we have this in place to stop spamming. It looks as though you won’t be able to post until the early hours. Thanks.

Post deleted as requested. Thanks.

Thanks for your e-mail and it’s been passed to our Tech Dept as Moderators are unable to help with this, it may not be dealt with until after the weekend though.

Thank you for your e-mail. Your post has been removed as it was suspected that you were a spammer. For clarification this is a UK mountain biking forum and we would respectfully suggest that you seek an appropriate USA forum to ask your questions. Hope…

Hi Justin, thanks for your report. I’ll confess, I’m confused here. You’ve reported two posts for selling “non-bike” items, yet the only post you’ve made to the forum yourself is a classified advert trying sell a van (to wit, a non-bike item). In any case,…

The edit window is 15 minutes. Shall delete your post and you’re welcome to repost with pics. Thanks.

Probably easier to add photos by including them in a reply on your existing thread? Saves re-typing!