Morning All
My car was due its MOT at the weekend and failed on its emission test. The garage suggested this was due to a faulty clamp which I had corrected however when I took it for its retest it failed again, this time not registering anything on the Lambda test. I rebooked it in for today for them to “check out the exhaust sytem and see whats what,” and at 1230 they left a message to phone them back which I was not able reply to until 2pm as I was at work.
“I could have done with you phoning back earlier on, we’ve replaced your spark plugs, put a new air filter in, run engine cleaner through it in case it was running rich but it still wasnt quite right so we needed to replace the oxygen filter. I couldnt get hold of you so had to make a decision then or I wouldnt be able to get it until tomorrow so, well, its being fitted now and you can pick it up in the morning. All in it comes to £170”
😮 😮 😮
Now as my understanding goes all they were going to be doing was checking over the exhaust and then telling me what needed doing so. I know that the work needed to be done but all the parts I could have sourced for cheaper, an ex mechanic friend would have fitted them and then I would have taken the car back for its free retest. This is the first time I’ve taken a car to a garage so I maybe being naive here but dont you have to be consulted and agree to have work carried out before they go ahead and do it?
I’m going back there in the morning but cant help the feeling I’ve had my pants pulled down so where do I stand?
Cheers All 🙂