What to do if a bike shop has cut your fork steerer too short?!
So your about £1200 out of pocket?
How about going back & asking the bloke to repeat what you asked whilst candidly recording it, if he says 200mm, then your proper fecked 🙁
On the plus side if he says 220mm your LBS owes you for 2 new sets of forks, sorted.Posted 8 years ago
I can’t think of a better way of going about it, if you start by saying they got it wrong they will be very defensive…timdraytonMember
how big is the business?
is it a chain or a small business?
How much business do you give them?
Did you not get a receipt slip when you left them, with an outline of the work to be done?
tbh if they are a largish shop I would imagine they should replace both forks if you are inistant and your headtube stem combo doesnt allow for adjustment.
They could easily write this expense off as an error by one of the staff for which they would be covered by insurance….
it would have been better if you had noticed immediately tho!Posted 8 years agotimdraytonMember
go in smartly dressed.
dont get angry
take both forks and all proof of the work, receipts etc, have all the details of the work, ie who did it and when, times, who you spk to, clear in your mind.
spk only to the manager/owner, have the DT contact details for returns/ ie steerer replacement with you and give it to the manager.
TELL him you want both steerers replaced within a month and give them deadlines, blag you have a holiday coming up.
be prepared for a sharp intake of breath, and manouvering, but you would be amazed what a confident manner can accomplishPosted 8 years agoesselgruntfuttockMember
Stu, your’e about as much use as ‘useless Jack McUseless’ from Uselesseville, Illinois. The jobs done. In 19 yrs of biking I’ve never ever ever (recurring)taken my bike to a bike shop for anything cos I’m able to do it all myself. Unfortunately some people aren’t as lucky as us.Posted 8 years ago
As it happens Daffy I’m looking for some DT’s with a short steerer. What travel are they?
Hope you get it sorted but you realy should learn from this.
I thionk you’re even worsere at spelling than me…. 😯
Or are you “over tired”? 😛
esselgruntfuttock – Member
Stu, your’e about as much use as ‘useless Jack McUseless’ from Uselesseville, Illinois
I ain’t even that usefull. 🙁Posted 8 years ago
Just taken a 2 brand new set of forks to a LBS and asked them to cut both steerers to 220mm as thats the sizes on the forks they’re replacing.
Just got home and went to fit them ….they’re cut to 200mm, both of em.
What do I do? How can I prove what i said to them? I know it was 220mm I said as I also said cut them down by 40mm.
Am I buggered?Posted 8 years ago
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