Are they broken or something? Just tried to call them regarding an order and they’re not open even though the message says they should be??

See here….

Is there an issue I can help you with? Mail in profile.

Checking on our phone lines now.

Phone lines are closed today to allow staff to catch up with emails. We are a bit behind.
Sorry for this, sorry for busy lines this week.
New customer services manager starting next week!

Brant
While your around, I have sent an email regarding so new decals for my ti 456, and as yet 3/4 weeks no reply? Can I obtain some?
Email me at jonathantraverse@hotmail.co.uk

We have no decal sets for ti 456’s in stock but could email you a PDF file.

Brant if you could that would be great
Cheers
Jonny

Are others still having problems?

I can’t get a reply after chasing a frame ordered 10 days ago that was in stock. Previously they’ve been fine but this time a nightmare. Hope these sales aren;t indicative of some cashflow horror or something.

I got through fine at 4.45 this afternoon, a little bit of a wait but a guy picked up and was very helpful so all good here.

Jonny, I shall.

DavidB – can you pass me your sales order number (SOxxxxxx) and I’ll look into that for you.

Order for 3x tyres placed Weds last week, arrived today.

Brant: SO0315982

Any help appreciated.
Thanks Dave

Brant

cheers for email

jonny

Morning Dave. I’ll get that checked up on.

I ordered some stuff SO0322571

do you think these will be despatched at some point as I really need it before the weekend

cheers

YHM Phillip.