[Closed] Minor BPW Grumble

Just a small one, but it's annoyed me nonetheless.

I was making a booking for the uplift and got distracted by my little daughter so I wandered off from the computer before finalising.
I came back to it, and obviously wasn't paying attention and managed to click on day pass, rather than uplift and duly completed the transaction.

It was only when I saw my statement with a payment for £6 that I twigged.

I tried to get in touch twice via their "contact us" form, then tried facebook and eventually got their email address.

Summary:
Can you change my booking and I pay the difference?
No. Not possible.
Can you refund my payment and I'll re-book properly?
Yes, we can cancel your booking so you can re-book. There's a cancellation charge.
Even if I'm cancelling so I can re-book as I made a mistake?
Yes. It's in the terms and conditions.

It was a few weeks ago, for a booking in November, it's not like it was for a weeks time.

It's only a couple of quid, but when did BPW stop being friendly and about the people and become just another money grabbing, penny-pinching corporate machine?

It won't stop me going, just blinking well annoyed me.