Hi,
Hypothetically, if I have paid a deposit for an item (which will be made to order), a completion date has been agreed and then the completion date comes and goes with no sign of the item being provided, where do I stand with regard to cancelling the order and requesting a refund?
All the sales of goods act stuff I’ve googled says if the consumer cancels, then the deposit is non-refundable, however, if the seller has broken the contract by not supplying by the agreed date, then surely the seller is the one who has broken the contract and thus libale to return the deposit?
I just cant find any real info on this online….so any help is appreicated.