everyone is banging on about paypal.read the small print…anyone has 120 days in which to cancel their payment,in which they get the goods sent then get a refund from paypal.All they have to do is say they were hacked and they get their money straight back,no investigation,not even a phone call,just a straight refund,even if it’s from a verified seller.And if you do get scammed pay pal cust services don’t want to know.
Not true. PayPal are very thorough and very particular when it comes to contested sales.
I’ve made claims against fraudulent sellers, and I’ve also had (unfounded) claims made against me.
In all cases, PayPal DO NOT issue a refund until they have gathered evidence from both parties.
As an example – I once sold a pair of Onza trials pedals to a guy in Canada through eBay. He paid for them within an hour of the auction ending, through PayPal. I posted them the next day.
Five weeks later, I get a disputed transaction notice from PayPal, as he claimed that he hadn’t received the goods (I always use Royal Mail Internation Signed for when posting overseas, normally takes 4 – 5 days even to the likes of Australia, and is guaranteed).
I had kept all the receipts and dispatch notes, and provided copies of these to PayPal. After about 48 hours they found in my favour – result: no refund to the buyer. Mysteriously, the pedals turned up 24 hours later.
I have 10 years experience of using PayPal and I have no complaints. But then, I do play by the rules and read the small print every time.