[Closed] Bad email response to Dangerous Driving

report to police.

wasnt me

Wow did he make his name up too?

Forward to your local paper 🙂

post the details of berkshire carpets on all cycling forums,

he'll change his mind.

Was that www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk ?

I'd expect Berkshire Carpets and Blinds to take this matter a little more seriously… not sure what's more shocking, the incident or how flippant Geoff Cox seems to be!

I think someone tried (unsuccessfully) to post it on here yesterday. Now I've seen it, I was expecting something much more sweary and nasty by the way he introduced it.

Here it is:

http://singletrackworld.com/forum/topic/van-man-bosses-who-dont-give-a-sht

Sounds like he was probably the driver!.

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

Send it to the reading post, they struggle for material at the best of times. And seeing as it's berkshire carpets and blinds, maybe get other club members in Berkshire to send it to their local papers not just Reading's.

on facebook too, oh joy

Knowing the area he's describing I can envisage the incident, a lot people driving round that area get a bit ****ty behind the wheel, a few extra minutes spent getting nowhere on the IDR seems to raise the ire no end...

I just avoid driving round central Reading if I can help it especially at weekends...

That response is shite though, there are a simple rules for fielding irate emails about your employees driving:

-Keep it brief but non-committal.
-State that the complaint will be discussed up with the employee concerned, but don't state that it will be any sort of bollocking, (or for that matter the fact that you probably won't really do anything)...
-Pop in a reassuring statement about how [I]"We take the conduct of our employees when acting on company business very seriously"[/I]
-Sign off...

They should really have a template for these sort of things...

That response looks like they've employed Jeremy Clarkson as a complaints manager...

I do actually have a contact at twyford/maidenhead advertise so might forward it to them.

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk ?

Just to double check is this the right berkshire carpets? 🙂

How many times do we need to say

thisisnotaspoon - Member

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

Don't forget to tell all those twitterers/tweeters/****ters etc..etc about it too 😆

How many times do we need to say

thisisnotaspoon - Member

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

before this is the top hit on google?

I'm not sure really,

That response looks like they've employed Jeremy Clarkson as a complaints manager...

Yeah Clarkson for an intelligent man,does come out with some rather deframetary remarks,regarding cyclists & motorcyclists,nob,springs to mind....

Sounds like Mr carpet man could be very busy next week,with lots of measuring and quoting jobs....:-)

 

I really don't think it's up there on the rudeness scale with the disco king of Portsmouth, though. If he'd told the aggrieved rider to **** off and stop bothering him, perhaps...

How many times do we need to say

thisisnotaspoon - Member

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

before this is the top hit on google?

Didn't know it worked like that

If anyone has any emails/blogs I should forward this to please tell me cheers roger

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

I'm not in Berkshire but does anyone know if Berkshire Carpets and Blinds would come out of the county? I think that these are the correct details:

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

But if they're wrong perhaps someone would correct me?

Fortunatley as i live in up north i don't have any reason to use www.berkshirecarpetsandblinds.co.uk, but i do have a mate that lives in Aylesbury and will tell him not to use berkshire carpets and blinds or BERKSHIRECARPETSANDBLINDS.

How many times do we need to say

thisisnotaspoon - Member
Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

before this is the top hit on google?

seventyteenth times

Would this be relevant?

That'll be the Geoff Cox who recently changed his name from Isaac...

I try to remember incidences of crap driving from local companies and exclude them from consideration when stuff needs doing @ home.
As I live in the catchment area for Berkshire Carpets and Blinds then I add them to the list of bad eggs. Thanks for the heads-up.

Unsuprising that the owners of this company:

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk
( i think that is the right one?)
would act in such an idiotic manner i mean, what do you expect when you live in BERKshire? 😉

Shocking flippancy from the owner, lets put him out of business!

If he's going to be a cock about it perhaps it's better to just go with the good old ridiculous complaint tactic, along the lines of:

[I]"Dear Mr Cox, I can only assume from my observations of your employee's driving that either:

a)You have chosen to fit some of your companies products to the windows of your vehicles for the purposes of product demonstration. as useful as this mobile sales feature no doubt is. I suggest you instruct drivers to raise the blinds before setting off on any journeys.

b)I've missread the company title and it is in fact [U]"Berkshire Carpets fitted by the Blind"[/U] in which case while I applaud your efforts to offer employment to the visually impared, might I suggest you employ sighted drivers to assist your fitters on their journeys...

In either case please take appropriate steps to remedy the risk posed to road users by your companies 2 ton death waggons... [/I]

After all of the questions about this;

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

We're still only page 4. More effort required.

lol @ you lot, great stuff,
+1 report to local paper where they will probably print it with a pic of the cyclist looking glum next to his bike on a road.

Who?

LoCo - Member

How many times do we need to say

thisisnotaspoon - Member

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

before this is the top hit on google?

Didn't know it worked like that

Is it a slow news day?

Are we supposed to get our collective knickers in knots because someone in Reading had to 'brake hard' to 'possibly' avoid an inconsiderate driver.

Just to check I have the spelling correct it's Berkshire Carpets and Blinds telephone 0118 907 8799 and email enquiries@berkshirecarpetsandblinds.co.uk correct? 😀

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds

least this lot didnt turn out like the van that tried to take me out ....... turned out it was a guy from just along the road from where i live - signwritten van , same plate ..... once they are out their van and had time to calm down - and presented with the face of whome they tried to kill its amaizing how apologetic they can become - that and because his wife was probably wondering why the hell there was a strange cyclist at the door going off his head.

[quote=muppetWrangler said]Is it a slow news day?
Are we supposed to get our collective knickers in knots because someone in Reading had to 'brake hard' to 'possibly' avoid an inconsiderate driver.

No, just move on, nothing to see here (apart from a Berkshire Carpet and Blinds van about to RUN YOU DOWN)

Nothing to add but

Was that http://www.berkshirecarpetsandblinds.co.uk ?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

i actually have an account on Yell.com specifically for posting reviews about these companies :$

http://www.yell.com/b/Berkshire+Carpets+and+Blinds-Flooring+Services-Reading-RG27HQ-825217/

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

doesn't look like they've had many satisfied customers.

Does anyone know if this company covers Halifax?

BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk

Hold on, are we discussing Berkshire Carpets and Blinds?

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799 ?
email: enquiries@berkshirecarpetsandblinds.co.uk

Or some other Berkshire based purveyors of Carpets and/or Blinds?

I know who this happened to and he is one of the most calm, placcid people you could meet. Would take a lot to get him to react. Well done scu98rkr for posting.

Do these attempts to influence Google rankings not just play right into the hands of the people you are trying to annoy? I bet the majority of the potential customers for this guy couldn't care less about the incident described, and would probably just assume, like him, that cyclists shouldn't be there in the first place. So pushing him up the Google rankings this way is probably just raising his public profile and getting him more business?

In my experience, he's not the only employer who doesn't care about his employee's driving behaviour, although I've found that the larger bus companies take this sort of thing much more seriously.

ahahaaa glad i clicked on this link, the company i work for is in the process of replacing both carpets and blinds over 3 large properties (about 18 bedrooms plus lounges, kitchens etc in total) in the reading area. i've got a little spreadsheet in front of me from the MD with contacts of who to get quotes from.

i've just deleted them off the spreadsheet.

They have form

Sadly, I live abroad, and so would be unlikely to able to refuse giving business to either BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds.

Actually it's funny you should mention [b]Berkshire Carpets and Blinds?[/b]

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799 ?
email: enquiries@berkshirecarpetsandblinds.co.uk

As I've no real interest in Carpets or Blinds but I am in Berkshire...

I'm not in Reading, or indeed in Berkshire, nor do I need carpets or blinds fitting, but if I did need carpets or blinds fitting and I were in Reading or in Berkshire generally I no know that I would avoid using Berkshire Carpets and Blinds to provide the fitting service required to fit my carpets or blinds.

Go Geoff Cox 😆

I too live up north so don't have any reason to use http://www.berkshirecarpetsandblinds.co.uk, but if i'm ever down that way i will not use berkshire carpets and blinds or BERKSHIRECARPETSANDBLINDS.

I'm like IHN^ in that i have no interest in Carpets or Blinds from Berkshire or Reading but after watching you tube clip I doubt that

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799 ?
email: enquiries@berkshirecarpetsandblinds.co.uk

would be on my list of potential suppliers..

page 3 on google now

Still only page 3 on Google and my memory is really poor, is it definitely

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799 ?
email: enquiries@berkshirecarpetsandblinds.co.uk

Still only page 3 on Google and my memory is really poor, is it definitely

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799 ?
email: enquiries@berkshirecarpetsandblinds.co.uk

I don't live in Berkshire, so have no need to contact the local carpets and blinds supplier on:

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

Luckily it also means I'm unlikely to be knocked off my bike by one of their vans.

He's probably a one man band. Definitely an arse.

His inconsiderate/bullying behaviour is clearly the norm. Complete tool.

If he was to read Philconsequences post he might consider his actions a little more in future.
He's also from Whitley, the area that Ricky Gervais is from, that he used to rip into on account of it being a bit of A-hole. How apt.

As a slight digression, why are people writing
Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk
?
The telephone number looks really odd to me, I would always put
Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 01189 078799
email: enquiries@berkshirecarpetsandblinds.co.uk
Used to puzzle me when I lived in Reading, why do the locals write the number oddly? I notice Brummies do it too, 0121-4xx xxxx rather than 01214 xxxxxx.
Anyway, when I was living in Reading I never needed any carpets or blinds so never called or emailed
Web: http://www.berkshirecarpetsandblinds.co.uk
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

I'm in Switzerland and have wooden floors so have absolutely no need for

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799 ?
email: enquiries@berkshirecarpetsandblinds.co.uk

Well unless I need someone to try and knock me off my bike....

I sometimes travel down to the Reading area, so may need a local carpets and blinds supplier, maybe:

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

need a carpet quote
berkshire carpets? and blinds their telephone +44118 907 8799 ? and email enquiries@berkshirecarpetsandb­linds.co.uk

Berkshire Carpets and Blinds
Berkshire Carpets and Blinds
See how they drive
See how they drive
They attacked a man on a bicycle
Avoid them now out of principle
Berkshire Carpets and Blinds

andrewh - It's because, in the olden days, phone numbers were either

4 digit area code + 6 digit number

or

3 digit city code + 3 digit local area code + 4 digit number. However, you had to dial the 7 digit "local area + number" number from anywhere within the city.

So even now, in Brum for example, if the number is 01212345678, you have to dial 2345678 from within Brum, so it makes more sense to write it as 0121 234 5678 so it's easier to see the 'local' section of the number.

So, in the case of Berkshire Carpets and Blinds:

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

If you were in wider Berkshire and required carpets and blinds and your local area code was not 0118, you would dial 0118 907 8799 to get Berkshire Carpets and Blinds.

If you were in Reading itself and required carpets and blinds and your local area code was indeed 0118, you would dial 907 8799 to get Berkshire Carpets and Blinds.

However, in these days of the internet there are many other ways of contacting Berkshire Carpets and Blinds shold you require carpets or blinds in Berkshire such as their website

[b]Web: http://www.berkshirecarpetsandblinds.co.uk [/b]
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

or by email

Web: http://www.berkshirecarpetsandblinds.co.uk
Tel: 0118 907 8799
[b]email: enquiries@berkshirecarpetsandblinds.co.uk[/b]

and, of course, as we've discussed, by phone

Web: http://www.berkshirecarpetsandblinds.co.uk
[b]Tel: 0118 907 8799[/b]
email: enquiries@berkshirecarpetsandblinds.co.uk

No matter how you made contact with Berkshire Carpets and Blinds I'm sure they'd be more than happy to speak to you about fitting your carpets or blinds in Berkshire.

[i]Berkshire Carpets and Blinds
Berkshire Carpets and Blinds
See how they drive
See how they drive
They attacked a man on a bicycle
Avoid them now out of principle[/i]
[b]You missed a line out you imbecile[/b]
[i]Berkshire Carpets and Blinds[/i]

🙂

So, in the case of Berkshire Carpets and Blinds:

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

If you were in wider Berkshire and required carpets and blinds and your local area code was not 0118, you would dial 0118 907 8799 to get Berkshire Carpets and Blinds.

If you were in Reading itself and required carpets and blinds and your local area code was indeed 0118, you would dial 907 8799 to get Berkshire Carpets and Blinds.

However, in these days of the internet there are many other ways of contacting Berkshire Carpets and Blinds shold you require carpets or blinds in Berkshire such as their website

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

or by email

Web: http://www.berkshirecarpetsandblinds.co.uk
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

and, of course, as we've discussed, by phone

Web: http://www.berkshirecarpetsandblinds.co.uk
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

No matter how you made contact with Berkshire Carpets and Blinds I'm sure they'd be more than happy to speak to you about fitting your carpets or blinds in Berkshire.

I wasn't aware about that stuff about area codes

Thankyou IHN.
Do you know if Berkshire carpets and blinds:
Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

would be interested in fitting lino in Berkshire, or indeed in reading?
If so which of the following option would be best to contact them?
Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk
.
and NDThorton, that's brilliant!

Am I the only person who doesn't really see the issue with the response?

(1) He's acknowledged it quickly.
(2) He's going to get the otherside's view.
(3) He's right - if everyone reported every idiot on the road we would never do any work.
(4) He's right - there are some stupid cyclists on the road too.
(5) He's probably right - most people are interested in how quick and how cheap he can fit a carpet not whether someone in lycra got a fright on his way there.

All the people linking to him are doing is increasing the ranking of HIS site, so driving business to HIM.

No matter how you made contact with Berkshire Carpets and Blinds I'm sure they'd be more than happy to speak to you about fitting your carpets or blinds [b]OR KNOCKING YOU OFF YOUR BICYCLE[/b] in Berkshire.

I need of blinds or carpets in a hurry?

Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

...will get to you as fast as possible. We'll even take out the odd cyclist to get there quicker.

That's right: Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

for all your carpets and (driving like I'm) blind needs.

So, if it was really dangerous driving, the OP would have been straight into a Police station rather than e-mailing the company. I know I would.

As the reply states, its his word against yours, and unless you have witnesses or video of it, then the Manager guy would find it hard to take action based on what has been said. Most he could do is have a quiet word with the driver.

Having said that, his reply is extremely poor and has the effect of alienating cyclists and people in general, not at all the best result that could be achieved.

Did you consider reporting to Police? If they get several reports of bad driving for a certain vehicle/company, I am sure they would have a word.

All the people linking to him are doing is increasing the ranking of HIS site, so driving business to HIM.

Actaully it's to rank this page over other pages given the same search criteria.

So for instance if you typed "Berkshire Carpets and Blinds"

you would get results for Blinds and Carpet people in Berkshire.

You wouldn't get anything about dangerous driving and quite clearly multiple instances of dangerous driving and a disgusting attitude towards other road users.

So if you searched for a Blinds and Carpet people in Berkshire.

You may at least now have an informed opinion about the sort of person you are employing

Have you seen the video above?

It seems that it's not an isolated incident...

Anyone seen any reviews / Reviews / Prices about
Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk
Just interested as I have curtains

Anyone seen any reviews / Reviews / Prices about
Web: http://www.berkshirecarpetsandblinds.co.uk br />
Tel: 0118 907 8799
email: enquiries@berkshirecarpetsandblinds.co.uk

How many times do we need to say
thisisnotaspoon - Member
Was that http://www.berkshirecarpetsandblinds.co.uk ?
BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk
You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds
before this is the top hit on google?

Not sure - but ask me the question again and see if I have got an idea by then...

How many times do we need to say
thisisnotaspoon - Member
Was that http://www.berkshirecarpetsandblinds.co.uk ?
BERKSHIRECARPETSANDBLINDS or berkshire carpets and blinds ?
Is their telephone 0118 907 8799 ? and email enquiries@berkshirecarpetsandblinds.co.uk
You know what, I'm pretty sure it is that berkshire carpets and blinds and not another berkshire carpets and blinds
before this is the top hit on google?

Not enough yet...

problem is that if the url for his site gets repeated too many times on a page google will disregard it.

better off puttign some other carpet and blind related content on this thread so that the rankings for those products are also affected.

so wool carpets in reading

or

where do I get blinds fitted in berkshire

would be good terms to get on here as google will see the content as more relevant.

Ahhhh!

To be fair, the guy posting the clip seems to be one of those nutters who posts every bit of badly judged driving going on around him.
The response is poor.
Still hopefully tomorrow the STW post will be on page one.

So.....

Who would do the worst job in fitting some horrible carpet and uneven blinds?

Would be a related subject? (just as an example, you understand. Not aimed at berkshire carpets and blinds in any way)

All the people linking to him are doing is increasing the ranking of HIS site, so driving business to HIM.

Most forums (and I haven't checked this one*) have no-follow tags automatically appended to all outgoing links precisely to stop page rank transfer.

*to be fair if they haven't the deserve to lose some page rank