Fire alarm systems in this type of building are sometimes configured to used phased evacuation, activated zone and zones either side/above and below get full Alarm, Sounders beyond those zones can be set to pulse or not operate at all. I personally don’t like this setup, but it’s done to get people out safely. There’s not much being said about the alarms not sounding now so maybe this was the case here. The main problem I come across is the persons in charge of the building including the fire alarm and the weekly testing of the fire alarm, just don’t fill in the log book. In every log book and fire alarm service certificate is a section to fill in regarding false alarms and activations. From the information in that section we can work out if there’s a problem with false alarms. There’s plenty of engineering solutions to false alarms. Modern systems can be programmed to change the sensitivity of single detectors at different times of the day, multi sensors that need heat and smoke to activate can also be used to cut down on nuisance alarms, but if its not noted down in the log book then we can’t follow it up.