Weird email problem
 

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[Closed] Weird email problem

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My dad has been able to send me emails fine. Then all of a sudden I've stopped getting the emails he is sending. I'm still receiving emails from everyone else, and his emails are still being received by everyone else. I made a new email address, and that worked for a while, but then stopped. I told him to just send them to my facebook account instead, and that worked for a few times, then all of a sudden stopped. So I got him to send them to my hotmail account, and that's worked once or twice, but I have a feeling it's going to go the same way as the last 3.

I'm running out of email addresses. What's going on?


 
Posted : 05/03/2011 9:30 pm
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You can't take a hint?


 
Posted : 05/03/2011 9:38 pm
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Bump for a proper answer..


 
Posted : 07/03/2011 6:07 pm
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Maybe your ISP has labelled him a spammer.


 
Posted : 07/03/2011 6:10 pm
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Have you checked your spam folder, sounds like your antivirus is filtering it out
Maybe.....


 
Posted : 07/03/2011 6:10 pm
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Checked spam/junk folders and blocked/ignored email lists, added him to my approved lists. Only use web based emails accessed in browser, so don't see why the anti virus would come into it, not that I've made any changes to it.


 
Posted : 07/03/2011 6:29 pm
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Is he hitting "save" instead of "send"?

What's his email client?

Malware scan on his PC?


 
Posted : 07/03/2011 6:37 pm
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Is he printing them and then posting them instead?


 
Posted : 07/03/2011 6:40 pm
 Drac
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Is it possible he's typing your name and the autocomplete is showing an old mail without him knowing?


 
Posted : 07/03/2011 6:41 pm
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More like [url= http://en.wikipedia.org/wiki/IP_over_Avian_Carriers ]RFC1149[/url].


 
Posted : 07/03/2011 6:42 pm
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His email is a hotmail.co.uk account, and other people are still receiving his emails, so I don't think he's doing something stupid. He can still send me emails from his work email on the same computer (so yes, he could just use his work email, but he wants to keep things separate, and also I want to know what is actually causing this).

Is it possible he's typing your name and the autocomplete is showing an old mail without him knowing?

He has tried putting the email in manually (and double checking it), and by just clicking reply, so don't think it's that. Also should mention if I haven't already that my emails are going through to him.


 
Posted : 07/03/2011 6:43 pm
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Is it possible he's typing your name and the autocomplete is showing an old mail without him knowing?

Good thinking, Batman.

I think it'd be worthwhile you watching whilst he emails you.


 
Posted : 07/03/2011 6:43 pm
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His email is a hotmail.co.uk account

Yes, but what client? Is he using webmail, or Something Else?


 
Posted : 07/03/2011 6:44 pm
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I don't think he's doing something stupid.

Cougar's Third Law Of IT. That's a risky assumption.


 
Posted : 07/03/2011 6:45 pm
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Yes, but what client?

Is the client what he uses to access his email? I think he uses a browser, probably firefox or ie.

Cougar's Third Law Of IT. That's a risky assumption.

I'd agree with that, and when it first happened I assumed he was doing something stupid. But it's been going on for a few months and if he is doing something stupid, its got to be so stupid I haven't thought about.


 
Posted : 07/03/2011 6:47 pm
 Drac
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if he is doing something stupid, its got to be so stupid I haven't thought about.

See Cougar's 3rd Law.

I'll also add my favourite.

Never under estimate the power of stupidity.

Of course I'm not saying he is stupid just that it could be so simple and daft you've ignored it.


 
Posted : 07/03/2011 6:50 pm
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Is the client what he uses to access his email?

Sorry, yes. Different issues are possible depending whether he's using a web browser or a standalone program (eg, Outlook Express or Live Mail).


 
Posted : 07/03/2011 6:51 pm
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Yeah but what? I've got him to send the same email to several of my accounts, separately and together, and it's only been received by some.

As far as I can tell it's his email account getting bored with sending emails to my accounts and just deciding to not send emails to those any more. How it knows which accounts belong to me I don't know..


 
Posted : 07/03/2011 6:53 pm
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Never under estimate the power of stupidity.

Specifically, Cougar's Third Law of IT states "Trust No-one."

If you haven't checked it yourself, personally, then you can't rely on it as fact, you're guessing at best. People lie, pathologically.

In this instance you've asked "dad, are you sure you're doing this correctly?" he's gone "yes of course, do you think I'm bloody stupid?" and you've thought "ah, well, it must be something else then."

It probably *is* something else, but ruling our user error on say-so is a path to the dark side.


 
Posted : 07/03/2011 6:56 pm
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Yeah but what?

Drac's suggestion is fairly high on my list of suspicions currently. I've made a couple of suggestions here ^^ also.


 
Posted : 07/03/2011 6:57 pm
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Btw, if you can't readily go round to troubleshoot, www.teamviewer.com is very good.

I'd check his "drafts" folder whilst I was at it, too.


 
Posted : 07/03/2011 6:58 pm
 Drac
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Does Hotmail keep an address book maybe it's that where the problem is get him to delete your details and make a new one for you.


 
Posted : 07/03/2011 7:00 pm
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Ok, but it will be some time until I am able to check it personally. So if we just assume for a moment he isn't doing anything wrong, what could be causing the problem?


 
Posted : 07/03/2011 7:40 pm
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Anyone..?


 
Posted : 07/03/2011 8:47 pm
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Please?


 
Posted : 08/03/2011 6:51 pm