Talk Talk disconnec...
 

[Closed] Talk Talk disconnected my broadband but say they haven't - what to do?

Posts: 0
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Topic starter
 

I'm borrowing a connection at the moment, my hoe connection has been down for a week, coincidentally since I upgraded my package to include TV. Phone is ok but no broadband. Been on the phone to them twice. each time a foreign call centre with staff who just stick to a script - can't get them to do anything other than tell me to check the wiring, router etc etc which I have checked anyway.

Anyone else had this sort of situation? My mum had the same with BT who insisted it was a problem within the house, not their settings or the line. She changed to Virgin in the end and everything worked again.

I won't be able to reply easily but will be able to read this on my (non-smart) phone so any advice appreciated!


 
Posted : 05/04/2013 6:04 pm
Posts: 40432
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my hoe connection has been down for a week

You need to talk to that [url= http://singletrackworld.com/forum/topic/improving-wife-signal-in-house ]guy with the dodgy wife siganl[/url].

And btw, I don't think women like being called hoes, unless you're 50 Cent.


 
Posted : 05/04/2013 6:41 pm
Posts: 357
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Are you 100% sure it isn't the router? Did you get a new router with the package?


 
Posted : 05/04/2013 6:55 pm
Posts: 45993
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They did this to us. We left to another company. 3 months later Talk Talk demanded that we pay for broadband that we were having from them and denied any issues or calls or problems.
Amazing what a proper letter with attached copies of filled in forms for small claims court does....


 
Posted : 05/04/2013 6:57 pm