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[Closed] STW IT helpdesk ticket #3346

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The battery meter on my laptop is wildly out. The other day it shut off when it said 35% or so. Don't really care about the reading but because Windows thinks there's plenty left it doesn't give you the chance to shut down or hibernate itself.

There are plenty of articles out there telling you to recalibrate the battery by letting it run all the way down, but this happens all the time and it still doesn't work.

HP HDX18 is the laptop.


 
Posted : 18/11/2010 1:11 pm
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Buy a Mac


 
Posted : 18/11/2010 1:14 pm
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**** off mastiles_fanboi

😉


 
Posted : 18/11/2010 1:15 pm
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Sounds like one of the battery cells is kaput.


 
Posted : 18/11/2010 1:15 pm
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Hmm that's an interesting idea. Doesn't seem to last as long as I thought it used to...


 
Posted : 18/11/2010 1:18 pm
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Have you tried turning it off and on?

How many times?


 
Posted : 18/11/2010 2:33 pm
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You need either this...

http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&docname=c00035862

... for XP or this...

http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&docname=c00817650

... for Windows 7.


 
Posted : 18/11/2010 2:38 pm
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currently seeing #0032


 
Posted : 18/11/2010 2:52 pm
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Did that, Cougar. Does nothing. The battery runs out all the time and it's never properly calibrated.


 
Posted : 18/11/2010 3:04 pm
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sure power saving is not set to turn off at 35%?


 
Posted : 18/11/2010 3:06 pm
 D0NK
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Yeah if your sure the battery has plenty of juice left you could just disable auto shutdown.


 
Posted : 18/11/2010 3:08 pm
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Power saving settings are set to turn off at their normal levels. When windows handles it, you get a message then it hibernates.

This never happens, because the battery is actually out long before windows thinks it is and it just goes off.

It is not auto shutting down because windows thinks there's loads left when there isn't.

It's not always 35% anyway, sometimes more or less. When you restart and plug it back in, sometimes it says 25% and charging, sometimes it says like 3%.


 
Posted : 18/11/2010 3:10 pm
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**** off mastiles_fanboi

But I am not really (recently bought a PC for home use).

But it's a laff innit?


 
Posted : 18/11/2010 3:22 pm
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I know I was being silly.


 
Posted : 18/11/2010 3:29 pm
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If you have a collapsed cell in the battery pack you can get this sort of behaviour - see the same with Bike Lights - charges ok, appears to start to drain properly then just dies rapidly.


 
Posted : 18/11/2010 3:38 pm
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Hmm.. looks like there are third party packs that have a higher rated capacity, but I am very nervous about cheap thirdy party battery packs. I had one for my phone and it is absolutely crap.


 
Posted : 18/11/2010 3:41 pm
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schrickvr6 - Member

Sounds like one of the battery cells is kaput.

yep


 
Posted : 18/11/2010 3:42 pm
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Tell you what though, PCs are crap. I just spent an age re-installing drivers and ultimately screwing up my new laptop (started getting registry errors and shutting down on me) because the mouse pad stopped working.

Our work IT guy had a look and it turned out I had pressed a button to disable it.

They are crap are PCs I tell you.


 
Posted : 18/11/2010 3:43 pm
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Lol again 🙂


 
Posted : 18/11/2010 4:00 pm
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🙂


 
Posted : 18/11/2010 4:09 pm