Sky WiFi range rand...
 

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Sky WiFi range randomly dropped??

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 Pook
Posts: 12684
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Topic starter
 

We have sky broadband.  Normally it reaches everywhere in the house but tonight it seems to have dropped by about half. Trouble is, the half now out of range is our room where my wife and son are trying to watch a film instead of the footy.

Any ideas?


 
Posted : 09/12/2022 7:50 pm
Posts: 6818
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Change providers, the SKY router is garbage and they all use the same pipes. Sky also make it difficult to use your own router unlike most other providers. We swapped to Plusnet from Sky a few months ago, only change was the router (and a cost reduction). The WiFi is way more stable with better range and has meant I can turn the extenders off. Sky are just expensive ribbush, see also their telly packages.


 
Posted : 09/12/2022 8:02 pm
 Pook
Posts: 12684
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Ah we dumped plusnet to move to sky!


 
Posted : 09/12/2022 8:12 pm
Posts: 7184
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Somebody nearby just plugged in a new router on the same channel?

Don’t know if the Sky one will auto-deconflict and switch, but might be worth a manual change to see if it makes a difference.


 
Posted : 09/12/2022 8:16 pm
Posts: 77693
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Turn it off and back on again?


 
Posted : 09/12/2022 8:42 pm
 pk13
Posts: 2727
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Turn off the crimbo decs?


 
Posted : 09/12/2022 8:58 pm
Posts: 15227
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Turn off the crimbo decs?

Maybe not as crazy as it sounds - lots of cheapo chrimbo lights might me giving a lot of interference...

Is the router seeing the speed you'd expect, and it's just the wi-fi that's slow? worth an experiment if only to rule out a variable.


 
Posted : 09/12/2022 9:20 pm
Posts: 4033
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Network (broadband) speed and WiFi range are not linked, especially if the range had dropped off a cliff *.

I'm guessing someone else's WiFi has changed to use the same channel as yours.

Quick fix is to reboot the router and it should pick a less congested channel.

If that doesn't fix it then get a WiFi scanner app for your phone and see what shows up. Make sure you check 2.4ghz and 5ghz. Then login to the router and change its channel to a less congested one.

Also are you connecting to the 2.4ghz or 5ghz network. 2.4ghz doesn't offer as much bandwidth (speed) but does have a greater range, generally.

* WiFi speed will slow down as the distance from the router increases by that's different to your broadband speed.


 
Posted : 09/12/2022 9:36 pm