"Rescuing"...
 

[Closed] "Rescuing" a dying laptop

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Right, I have tried everything, and my laptop is dying. I'm running out of ways to diagnose what is wrong.

Its a 2011 HP G42 (2.1GHz, 4GB Ram).vThe main problem is that after about 15 minutes, CPU usage goes up to 100% and won't come back down, even when I close all programs/non-essential services/background apps etc.

I've run every kind of antivirus scan I know about, used CCleaner, removed all the start up programs I don't need. I don't know what else to do.

I don't want to reinstall windows, as I have a lovely copy of Adobe CS5 that I got from my old employer that I won't be able to replace.

Any suggestions?


 
Posted : 15/10/2012 5:04 pm
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Not full of fluff is it?


 
Posted : 15/10/2012 5:13 pm
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If you look in task manager what's using the resources? You should be able to see individual services etc and work out what it is.


 
Posted : 15/10/2012 5:16 pm
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If you look in task manager what's using the resources?

Windows explorer (explorer.exe) is using all the resources. I can't exactly close that one down...


 
Posted : 15/10/2012 5:30 pm
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My works laptop did this

Solution was to bin it and get a new one due to the gpu having died apparently.


 
Posted : 15/10/2012 5:44 pm
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Win7? Anything in event viewer or reliability monitor? (perfmon /rel)


 
Posted : 15/10/2012 5:50 pm
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Wipe windoze and put Ubuntu or Xubuntu linux on it. 🙂 Much better 🙂


 
Posted : 15/10/2012 6:39 pm
 juan
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Ditch windows and use linux


 
Posted : 15/10/2012 6:51 pm
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Please will someone remind me what you go into to manage start up programmes?


 
Posted : 15/10/2012 7:16 pm
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msconfig


 
Posted : 15/10/2012 7:20 pm
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cheers


 
Posted : 15/10/2012 7:21 pm
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Try the following:

Switch off search indexing (you can switch it on again if that isn't it)

Uninstall and then reinstall your AV soft (yes, that theoretically should make no difference but I have found it often does)

Safe mode boot - if the problem doesn't appear in safe mode then you really know that the problem lies with software rather than your machine

process explorer (from Microsoft http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx) can sometimes do a better job than task manager at telling you what is causing the problems

Good luck


 
Posted : 15/10/2012 7:31 pm
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I did a search for "explorer.exe 100 cpu" and found lots of hits. The most promising seems to be a corrupt avi file causing the problem. See post #15 in http://club.myce.com/f3/explorer-exe-causes-100-cpu-usage-74137/#.UHxkyGewWDM


 
Posted : 15/10/2012 7:37 pm