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Rab customer servic...
 

[Closed] Rab customer service

Posts: 7877
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[#5399900]

MAssively impressed with Rab's repair service. Damaged my Neutrino, basically three holes one on the inside. Sent to Rab on Friday, got phone call Monday lunch asking for the £26 payment as it was ready to send back. Recieved by DPD yeaterday pm expecting a glued on patch on each hole. Actually took a few minutes to establish it wasn't a new gilet. They must have replaced the panels better than invisible mending and very quick turn round.

Well done Rab. Good job!


 
Posted : 07/08/2013 9:48 am
 edd
Posts: 1391
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Agreed - I e-mailed then to see if there was any way of getting a Baltoro Lite jacket (out of production). Reply was within 30 minutes and very informative.


 
Posted : 07/08/2013 10:05 am