Rab customer servic...
 

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[Closed] Rab customer service

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Posts: 7669
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Topic starter
 

MAssively impressed with Rab's repair service. Damaged my Neutrino, basically three holes one on the inside. Sent to Rab on Friday, got phone call Monday lunch asking for the £26 payment as it was ready to send back. Recieved by DPD yeaterday pm expecting a glued on patch on each hole. Actually took a few minutes to establish it wasn't a new gilet. They must have replaced the panels better than invisible mending and very quick turn round.

Well done Rab. Good job!


 
Posted : 07/08/2013 8:48 am
 edd
Posts: 1390
Full Member
 

Agreed - I e-mailed then to see if there was any way of getting a Baltoro Lite jacket (out of production). Reply was within 30 minutes and very informative.


 
Posted : 07/08/2013 9:05 am