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[Closed] PSA: Easyjet cancelling/changing flights but not telling customers
I know most people wont have flights booked but we've had some booked since before Covid happened for a weekend snowboarding in November in Cervinia.
We're booked with Easyjet flying out on Friday night and back on Sunday night at 8pm so we could get 2 full days riding in.
By chance we checked our accounts and the 8pm flight we were on has been cancelled and moved to 2pm, which makes the trip pointless (although in reality if the situation continues as is we wouldn't have gone anyway)
Just a heads up in case anyone has flights booked with them as they haven't contacted us at all to let us know about the change. It surely should be an easy automated system so no excuse for it.
Happened to my dad with Ryanair a couple weeks back.
Was due to fly home one morning and come back the next morning having collected my mum who won't travel alone.
They moved inbound morning flight to arrive at 6pm and the outbound morning flight to 10pm 4 hours on the ground.
Happened to me twice with Ryanair and once with Iberia, to the point that we've just given up on air travel for the long term.
The problem is that if you book again its a right battle to get a refund in cash. Vouchers seemingly take ages to arrive and then you can't combine vouchers from different bookings.
Sneaky isn't it! I have flights booked for a week in Spain 1st week October. First they "changed the flight time" and moved everybody booked that day to the same flight. Then they "changed the flight number".
So essentially our flight is cancelled and they have moved everybody to that one flight on that day. I am holding out for it to be officially cancelled and a refund. I checked yesterday and those flights are now £28 out and £14 back, which suggests it is emptying.
The chutzpah - but I didn't really expect anything better.
The solution i've found is just to fly British Airways. After flying endlessly for business over the last 10 years, its got to the point where i just can't be bothered with Ryanair and Easyjet. That feeling has solidified over the last 6 months.
If it looks too good to be true, then it tends to be too good to be true and the same goes for flights.
I had already crossed Ryanair off the list - I didn't think cheesy were quite as bad. For preference of the cheapies it is Jet2 all the way.
British Airways - are you having a laff? They left thousands of people stranded at Heathrow late Sunday night in the snow a few years ago. I missed my flight to Sydney. The support was a staff member handing you a piece of paper with a phone number on it - to an answer phone that told you to call back during business hours. They are even lower down my list.
The solution i’ve found is just to fly British Airways. After flying endlessly for business over the last 10 years, its got to the point where i just can’t be bothered with Ryanair and Easyjet. That feeling has solidified over the last 6 months.
If it looks too good to be true, then it tends to be too good to be true and the same goes for flights.
Zero direct flights from Scotland to outside the UK rules out BA for quick weekend trips unfortunately
What Bob said - and BA means you have to deal with transiting through the hellhole that is Heathrow airport. I have banned myself from that place. No holiday is worth that kind of suffering.