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625 quids on its way back. Good of them to look after it for me 🙄
You can have Christmas now 😀
You'll be able to get some lovely baby stuff with that money.
Have you got it yet?
Don't hold your breath, out expect they don't find another bill hidden in the desk somewhere....
Utterly utterly dreadful, lying and cheating company.
Except they don't pay interest, they earn it though, fringe benefits and all.
Anyone would think it is company policy to hold customers money, even though you are supposed to be billed in arrears.
Nationalisation seems a fair answer to me.
MetLife, the pension people, missed paying* a pension due to me for about six months. That would be something short of £2.4k. They just put £7k into my account. Thanks guys, do it again this year if you like.
*I'm waiting for my IFA's comment on this, because some of the original problem may have been their doing. And I'm not sure about the £7k, in case it's a slip of the keyboard.
PS - Wrighty, how much longer are you staying with NP?
I'm happy with npower. Their electric rate that I'm on for another month is as good as anyone else's and I use a lot of electric. Will look at changing if there's better stuff around.
I'm happy with npower.
Bonkers
Bonkers
Why?
At the time I took out the leccy deal they were the cheapest on the market. I did a live chat today aftet reading the meters last night something they've been asking for for 6 months. They generated the bill and raised a refund without me asking, I did the live chat to find out how much and to ask to put my payments back up to 200/month.
All pretty painless really .
So they refunded you £625 but you asked them to increase the monthly payment back up.
Bonkers.
They reduced it to 150. It's winter. The hot tub is on 39deg, I'd rather be a bit over again than under.