Nokia lumia 800 que...
 

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[Closed] Nokia lumia 800 question

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Hi guys , I've just bought a second hand lumia 800 , the problem is my email will work when using wifi but when no wifi signal is available it will not receive them . Never had this problem with my last phone ( htc wildfire ) is there anything The stw hive can suggest ?

Thanks
Ian


 
Posted : 09/04/2013 5:31 pm
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Is you data connection switched on? You can check under Settings->Mobile Network.


 
Posted : 09/04/2013 5:35 pm
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Hi just checked and yes it's on


 
Posted : 09/04/2013 5:42 pm
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What network are you on?


 
Posted : 09/04/2013 8:02 pm
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Works fine for my lumia. Can U get internet, etc when not on WiFi?
Otherwise sounds like a setting problem


 
Posted : 09/04/2013 8:29 pm
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Works fine on my 800 too. Do you get an internet connection when away from WiFi?


 
Posted : 09/04/2013 9:06 pm
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On Vodafone network , didn't think to try Internet connection as I rarely use it on my phone mainly use it for email.


 
Posted : 10/04/2013 5:36 am
 IA
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Check if the browser works, I'm gonna guess it doesn't in which case if data is switched on then your mobile network/APN settings are wrong.

If you're on the latest WP7.8 software, you should be able to reset it and have it auto-detect them, if not google "windows phone vodafone apn settings" or similar.


 
Posted : 10/04/2013 8:20 am
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Hi guys , thanks for all your replies much appreciated, followed IA's suggestion and glad to say its now working, cheers all I knew stw could solve the problem 🙂 .

Ian


 
Posted : 10/04/2013 6:21 pm