New ISP and phone b...
 

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New ISP and phone billing issue

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Topic starter
 

Just had my first bill through from my new broadband provider and I've been billed for a few phone calls which haven't been made from my address as we don't use a landline phone.

I've called the landline account that has been linked to my account and is answered by an old women.

Anyone have a guess how the ISP have managed to mess this up or have we opened a portal to an alternative universe.


 
Posted : 24/03/2023 10:46 pm
Posts: 11508
Full Member
 

Plug a phone in and call your mobile so you can check you have dial tone and see your number.

If you have no dial tone, it'll be much easier to raise a fault than trying to explain a billing issue, I expect.


 
Posted : 25/03/2023 5:22 am