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Nasty Scam Phone Ca...
 

[Closed] Nasty Scam Phone Calls

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Had three in the last two days, yesterday had two automated messages saying our Amazon Prime subscription was being renewed in one lump, press various options (I assume so they could get bank details etc.), we pay the subscription monthly so ignored that one. Seems quite a common one this.

Today had a really nasty one, again an automated message, saying our BT contract would be terminated tomorrow due to fraud and hacking, we're with Sky so it was an obvious fishing call, really nasty in tone though.

Anyone else getting more than usual at the moment or have we just managed to get on scam dialing list recently?


 
Posted : 26/01/2021 7:12 pm
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Getting them all.

If I've got time, I'll try and get a real person on the phone so I can make them hate what they have become.


 
Posted : 26/01/2021 7:20 pm
 irc
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Had a few. Tell tale sometimes is pause after picking up before any speech. Other than a couple of Mrs IRC's friends we rarely get genuine valls on the landline. I don't give the landline number to anyone any more.

Had a couple of car crash scam calls on the mobile. Just hang up and block the number.


 
Posted : 26/01/2021 7:21 pm
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I don’t think I’ve ever had a scam call in my life. I had one allegedly from HMRC yesterday. I thought it was a scam so cut it off.

I had a look online and apparently it’s common at the moment. They get you to press one of a selection of numbers, once you do it connects you to a premium rate phone line then you’ll be billed god knows how much a minute while you listen to whatever recorded bullshit they play you


 
Posted : 26/01/2021 7:22 pm
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very rarely... don't have a landline plugged in, don't answer unknown numbers on mobile (scammers don't seem to leave voicemails!)


 
Posted : 26/01/2021 7:24 pm
 Drac
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Not had for a long time but got the HMRC yesterday on my mobile. Our house phone has not been plugged in for almost a year which helps a lot.


 
Posted : 26/01/2021 7:24 pm
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I like to play games with them if I have the patience. got a few really riled

One trick is to say - "that sounds really interesting - hang on a moment while I turn the stove off" and put the phone down somewhere but not hang up. I once had someone phone me back saying " I think we were cut off" She was a bit annoyed when i told her wahat I had done. and accused me of wasting her time. 🙂

the "this is microsoft you have a virus" can be quite fun as well. sound like you are following their script but struggling to do so " where is the any key" etc. My record is half an hour I had one stringing along.


 
Posted : 26/01/2021 7:32 pm
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These were on the land line, not that common for us. Get a fair few on the mobile but block the numbers. Most seem to stem from one data breach back 2009, son was in hospital (18 months old), they had my mobile as a contact. Soon after started getting the car accident calls asking for my son, someone at the hospital must have passed my number on as it was the only time his name was linked to my mobile number.


 
Posted : 26/01/2021 7:32 pm
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offer to sort out their PPI claim if they do your car crash compensation. 👍


 
Posted : 26/01/2021 7:38 pm
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My land line stopped working three or four years ago. I never got around to reporting it as a fault. The only time it ever rang other than my mum was PPI claims, ambulance chasers and scammers.


 
Posted : 26/01/2021 7:42 pm
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1) don't have telephone plugged in to your land line, that's so last century.
2) Android phones offer blocking numbers or blocking numbers based on 'wild cards'
3) Never answer a call unless its from a known number, if it's important, they will leave a voicemail
4) (optional) google the number after they hang up, it's likely it's reported scam/spoof number


 
Posted : 26/01/2021 7:43 pm
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Accident claims - my stock response at the moment is 'well it wasn't really an accident, I meant to hit him and I'm now out of jail enjoying my freedom. And, if I can claim some compo all the better...'

They soon hang up.


 
Posted : 26/01/2021 7:46 pm
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We used to get lots on the landline, now it’s down to a couple a day. Unless the wife answers where she immediately says “hello”, I just stay silent, which triggers the voice recognition software at the call centre end. If I’m at home then it might be a couple where it just cuts off, if the wife answered the 9:30 call, it’s always at the same time of day, then we’ll have a couple of dozen spread over the next few days.

One tactic is to have your mother answer it. She can confuse anyone, especially the Windows virus ones.


 
Posted : 26/01/2021 7:46 pm
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Had one a couple of months ago saying there was a warrant out for my arrest due to an unpaid tax bill!


 
Posted : 26/01/2021 7:46 pm
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Had one a couple of months ago saying there was a warrant out for my arrest due to an unpaid tax bill!

Had that one just this morning 😂


 
Posted : 26/01/2021 7:51 pm
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Anyone else getting more than usual at the moment or have we just managed to get on scam dialling list recently?

I used to get one or two a year then back in November/December last year I had a couple of weeks of one or two a day, I stopped answering after a few (last one was a "we're going to disconnect your BT broadband tomorrow etc.", as if I'd be caught dead using BT broadband! :p ). About a week after I stopped picking up they stopped calling and haven't had one yet this year (it does help the only person that legitimately calls me on my landline is my dad and that's always on an evening).


 
Posted : 26/01/2021 7:52 pm
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We get loads at work along the lines of
"Good morning/afternoon sir/madam, I'm calling from your energy supplier"....
Oh yeah which one?
"Oh urm, EDF?"
Nope, try again.....
Hangup, blocks number.

I've a 200 numbers blocker on the phone it's permanently full - I have to delete around 10 or so every couple of days to free up space for the new ones. Oh and yes we are signed up to buisness TPS.

My favourite is "I'm calling from the national grid, we've been made aware your being over charged for your energy consumption"....


 
Posted : 26/01/2021 7:59 pm
 LeeW
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I had several very personal attempted scam calls supposedly from my bank, regional UK numbers, British accents, very friendly but very clearly a scam as my bank are pretty consistent with the message they will never call customers. (I guess most are the same).

I told one caller I knew it was a scam, they just ignored me and carried on their spiel so I hung up.

The same person called me back the next day, I said I was busy at that time and could they call me back the later. They duly did - again from a different number, where I asked them to stop calling me as it was getting a bit silly. She actually apologised for bothering me before hanging up!


 
Posted : 26/01/2021 8:31 pm
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I stated a conversation with one of the, 'we're calling about an accident you had...' with

'gosh that's quick!' woman was most upset to find out I couldn't get out of the car because my leg was trapped, and, 'uh, I think I can see flames now!'


 
Posted : 26/01/2021 8:32 pm
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I once strung a PPI call out while they went through their list of all the banks then at the end i told them the loan was from the bank of mum and dad. He said, very good and hung up.


 
Posted : 26/01/2021 8:39 pm
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Yeah get most of the above also used to get the windows support scam (real person), it's quite satisfying getting them so wound up that they ring off.


 
Posted : 26/01/2021 8:43 pm
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This guy appears to know his stuff and hacks call centres, very funny,

https://www.youtube.com/channel/UCC9EjyMN_hx5NdctLBx5X7w

this is a better linky


 
Posted : 26/01/2021 9:07 pm
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I’ve not had any for ages but, like others, loved stringing them along or getting them really angry. Good times


 
Posted : 26/01/2021 9:11 pm
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Had the HMRC call, didn't answer but listened to the automated answerphone message and then deleted it.


 
Posted : 26/01/2021 9:21 pm
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I had one saying I was on a HMRC fraud list and I should press 1 to speak to the HMRC case officer.

Pretty sure we don't work like that


 
Posted : 26/01/2021 9:25 pm
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The accident ones always start along the lines of " I'm calling about the accident you've had..." I ask them what my name is, if they have details about the accident they have my name surely?

I have in the past said I had a bump to the head, then string them along forgetting what's just been said.


 
Posted : 26/01/2021 9:31 pm
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AS i work from home i seem to get at least 1 a day on the landline. I use 1572 to block them but the pesky timewasters find another way to call me.


 
Posted : 26/01/2021 9:35 pm
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Used to get the Microsoft virus ones a lot, when my parents were alive, they’d always hand me the phone because I was the only person in the house with a computer.
I always tell the person on the other end that they’re lying, and when they get all outraged I ask them how I know they’re lying, and when they ask, I tell them I would have as much to do with Microsoft as I would a diseased rat, and that my computer is a Machintosh. Shuts them up.
I did have a bloke call supposedly from BT about a virus issue, but I told him I was too busy to deal with him and hung up. Later on I noticed there’d been an answerphone message left, which was totally garbled, but I recognised the voice. Then he phoned again the next day, when I was home, so I strung him along as he got me to open a web page. It was funny to hear his train of thought derailed when I said I couldn’t find the Windows key on my keyboard, and after several minutes said I was using a Mac.
After opening a browser window, I typed in the web address he gave me, and then said, all surprised like, oh, there’s this funny little yellow triangle showed up with an exclamation mark, and it’s saying something about this website may carry harmful information... at that point the line went dead! 🤪
Oh yeah, I get the Amazon Prime ones regularly, had one the other day, I just cut them off. I only use Prime for free postage and then cancel it.


 
Posted : 26/01/2021 9:46 pm
 2bit
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We started having various calls in the last few weeks, mostly claiming to be Virgin, some for BT . They're a mix of UK numbers with an actual person, UK pre-recorded messages and int'l numbers with non-English first language callers.

The last one we had I kept talking for nearly 20 minutes before he cottoned on (I kept asking him questions and taking time to 'check my screen') & he went absolutely bonkers effing & jeffing & had the cheek to ask me 'why would you waste my time'! Related or not but we've had a lot less since. I half expected to have incurred the wrath of the scam phone list master..


 
Posted : 26/01/2021 9:47 pm
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I keep getting calls from Sky telling me my internet isn’t working. It is, and I have been with Virgin for the last 5 years.


 
Posted : 26/01/2021 11:41 pm
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We had phone calls every single day from the bank of Scotland, looking for a guy called Jason Scotland (a professional footballer)
No he’s not here, he’s never lived here, we are the only people who’ve ever lived here.
After 5 years, i answered and said ‘yes that’s me’
I then got put through to someone who could actually listen to what i said, it took a minute to explain that their records were out of date and that, in fact, he’d never lived here.
I assume the calls stopped after that, but I can’t be certain because i pulled the plug and binned the phone.
We still have a line, as we need broadband, but there’s been nowt plugged into the line for a decade now.
My mum is absolutely plagued with them, international calls, every bloody day.


 
Posted : 26/01/2021 11:57 pm
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What's staggering is that it must work, or why otherwise do it.
Even my 80 year old mum can spot them.
She lets me know she's had a call and warns ME about it! Seems to be regional, with people in one dialling code area getting hit over a few weeks.


 
Posted : 27/01/2021 12:09 am
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Seems that telling them you are legally obliged to inform them that you are recording the call makes the line go dead very quickly.


 
Posted : 27/01/2021 12:11 am
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^^^ yep, and they hit you with different numbers too - of all the calls I got purportedly from Sky, not one was from the same number, but all started with 723 (oddly no zero).


 
Posted : 27/01/2021 12:12 am
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If I get a real live person I ask them for characters 1,3 and 5 from their password and take them through all the really ****ing annoying security questions that I have to go through when I want to talk to someone.
It makes me feel better.


 
Posted : 27/01/2021 12:29 am
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The weird thing about the effect this all has on me is that I don’t trust anyone who phones me. Which is good, but sometimes I get phone calls which I know are genuine but I’m only 99% sure.
For example I might get one from EE (who I have my mobile with) and they introduce themselves and then ask for my home address and postcode. So I say no, I don’t know who you are so I’m not giving you that info. They will reply with “but I can’t go any further unless you give me that info”. A lot of them clearly don’t understand that THEY have rung ME so why should I pass their supposed security test - I’m only being careful!!

Some of them get quite shirty but a couple have been more understanding.

The only saving grace is that the dodgy one ALWAYS sound mega dodgy - If they were more professional about it they’d get more people to bite!!


 
Posted : 27/01/2021 1:38 am
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Precisely. You rang me, I know who I am, who are you?

I used to get this a lot with my bank, as soon as I challenged them they'd go "sure, ring us back on the number on your bank card" (inherently still dangerous on a landline) but it's piss poor practice to be normalising that sort of behaviour.

their records were out of date and that, in fact, he’d never lived here.

If he's never lived there then their records aren't out of date, they're wrong.


 
Posted : 27/01/2021 2:26 am
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i refuse to answer security questions when they phone me and have made a point of telling them why. some get shirty. some give up


 
Posted : 27/01/2021 4:27 am
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A genuine caller in the example of EE above knows that the number is yours
But they don’t know who has picked it up.
It’s likely to be you but not 100% so they verify it to ensure they are talking to the right person.

Fair enough and if in doubt offer to ring back from a number you have for them


 
Posted : 27/01/2021 8:16 am
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They will reply with “but I can’t go any further unless you give me that info”. A lot of them clearly don’t understand that THEY have rung ME so why should I pass their supposed security test

Because a genuine caller would hold a large amount of your personal information and are legally required to keep that confidential.

They need to make sure you are the right person before they discuss any of your personal information. GDPR fines for failing to do this, and discussing your STD test results with your co-worker who picked up your phone, would be substantial.


 
Posted : 27/01/2021 9:52 am
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I’m pretty sure they randomly generate numbers as it took half an hour for my first spam/scam call after I changed my number.....

I love telling the accident ones about my accident. They seem to get pissed off when I get to the bit where I mention how it was resolved...


 
Posted : 27/01/2021 9:54 am
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The scam calls i get on my landline I've about diminished, simply by not answering any number i dont recognize, and as it goes to answering machine anyway, if it is important I can listen and pick up.
Caught me out the other morning, phone goes and woke me up, and I reached for it when the voice coming through the answering machine talked about my white goods service plan.

The voice was of a nice speaking woman, asking about the plan i have, but me being suspicious as ever queried for which goods, and got the answer that sounded too generic - washing machine, oven and hob.

Something clicked so I asked specifics and she came back with the white goods for Mr * . Straight away I realized it was a scam, as Mr * was the previous occupant and is dead these last 6 years.

I just laughed and called them a dumb scammer, he's dead you $%^&^%r and hung up.

If you answer , its a sign someone is there and you'll be inundated with calls, but let the answer machine take it and 99% of the time the machine wont even finish the message before they hang up.

I was reading the other day that the government is now looking at ways to prevent scams and scam calls as its reportedly costing business £190,000,000 a year.
It's a serious issue, but I fear it's not something we can ever stamp out, given people and the money number involved. Even higher sentencing I doubt will make a difference.


 
Posted : 27/01/2021 10:10 am
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I cant be arsed stringing them along etc. I just give them a good long blast with a rape alarm down the phone. Hopefully they will be wearing a headset for maximum effect.


 
Posted : 27/01/2021 10:48 am
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3) Never answer a call unless its from a known number, if it’s important, they will leave a voicemail

Round here, when they are calling people to invite them in for their Covid vaccine it may come from a withheld number. Your service may be different.


 
Posted : 27/01/2021 10:50 am
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If its a 'cash for crash' scam I string them along with my crashing into a bus full of Nuns story.
If its 'virus on my router' scam I string them along with installing the remote access software (very slowly) which cumulates in much hilarity when trying to give them the password, you can get people to write down all sorts of vile things if you spell it out with numbers and letters.


 
Posted : 27/01/2021 10:59 am
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