M&S Insurance R...
 

[Closed] M&S Insurance Renewal – Part Two

Posts: 23309
Full Member
Topic starter
 

As a follow on to [url= http://www.singletrackworld.com/forum/topic/m-s-insurance-renewal ]this thread[/url]

Renewal letter stated that my premium was £X. On line quotation was £X-10%.

I phoned them up to ask why there was a discrepancy and they said that I should cancel and buy it on line as they were unable to offer me the discount over the phone. So there you go, straight from the horse’s [s]arse[/s] mouth.

Don’t renew, cancel and re-apply. You could save yourself the price of a couple of winter tyres or a Howies organic peace sock.


 
Posted : 10/11/2010 11:33 am
Posts: 513
Free Member
 

i asked this and they told me if i did that i would lose my no claims discount ?? so i said if it was cheaper anyway whats the point of having it ??

anyway cancelled and got new policy and it came back with 4 years protected no claims discount on it . madness


 
Posted : 10/11/2010 11:36 am
Posts: 7100
Free Member
 

Don’t renew, cancel and re-apply.

Direct Line pretty much told me the same thing.


 
Posted : 10/11/2010 11:41 am
Posts: 476
Full Member
 

I renewed mine monday night, online about 20% cheaper than the renewal. Phoned them up to play the cancel then new business game (as I have for the last 5 years)to be told they will now match their online quote but it must be like for like, the sneaky gits have sent the renewal with £50 excess but online quote (and last years policy) was £100 excess.
Still £20 cheaper online and they have matched it 😀


 
Posted : 10/11/2010 11:48 am
Posts: 8
Full Member
 

See also:

Every other insurance company ever.

🙂


 
Posted : 10/11/2010 11:56 am
Posts: 8738
Full Member
 

Yeah it's retarded but I guess they rely on enough customers not cancelling & renewing so they still make more money from the new customers (due to the discounted policies) to offset what they lose from existing customers cancelling & renewing. Still annoying though for existing loyal customers to have to go through the cancel/renew hassle.


 
Posted : 10/11/2010 12:45 pm
Posts: 0
Free Member
 

We did this with M&S Insurance and the previous year new people got vouchers...
If you are with the AA ring them up with the on-line price and they will renew it for the lower price.
I have to ask why as a loyal customer are you penalised?


 
Posted : 10/11/2010 1:25 pm
Posts: 17843
 

Didn't work for me! But I hadn't noticed that on the original quote the excess had quietly jumped up to £300. 😯

What sort of excess do people pay then?


 
Posted : 10/11/2010 2:35 pm
Posts: 17843
 

Have been getting some more quotes and the excess with some insurers can be up to £450!! What exactly am I paying insurance for, please remind me. 👿

Loyalty means diddley-squat.


 
Posted : 10/11/2010 3:13 pm
Posts: 23309
Full Member
Topic starter
 

Just re-checked mine. The renewal had a £0 excess. If I try that on-line it bangs the price right up.

FFS. 🙄

All I want is a quiet life.


 
Posted : 10/11/2010 3:15 pm
 br
Posts: 18125
Free Member
 

[i]Have been getting some more quotes and the excess with some insurers can be up to £450!! What exactly am I paying insurance for, please remind me. [/i]

To cover the cost of your house burning to the ground and all your possessions with it, not you breaking your curlers. 😉


 
Posted : 10/11/2010 3:17 pm
Posts: 17843
 

Oops, I'm moaning about car insurance. 🙄

not you breaking your curlers.

No need of those, I'm naturally 'curly'. 8)


 
Posted : 10/11/2010 3:19 pm
Posts: 23309
Full Member
Topic starter
 

Oops, I'm moaning about car insurance.

[img] [/img]


 
Posted : 10/11/2010 3:25 pm