Forum menu
moto g4+ turns off ...
 

[Closed] moto g4+ turns off when it rings. Then loses last call..

Posts: 0
Free Member
Topic starter
 

I even called virgin back and they didn't have a record of the last number either.
Happened 4 times in the last 24 hrs.


 
Posted : 18/11/2017 12:08 pm
Posts: 43903
Full Member
 

Have you tried calling it from another (known) number to see if it always does it?


 
Posted : 18/11/2017 12:12 pm
Posts: 0
Free Member
Topic starter
 

Yeah, 10 mins after it switched itself off and I turned it back on, I got a call from a friend.
Its not every time.


 
Posted : 18/11/2017 12:29 pm
Posts: 7122
Full Member
 

Battery?


 
Posted : 18/11/2017 12:34 pm
Posts: 0
Free Member
Topic starter
 

was on 15% yes, and was low all the other times. But how come it can receive calls after?


 
Posted : 18/11/2017 12:36 pm
Posts: 0
Free Member
Topic starter
 

I have found the lenovo support forum that covers this, seems like its common and not easy to fix.
Oh well new fone time.

https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Moto-G4-Plus-turns-off-automatically-on-receiving-incoming-call/td-p/3472985


 
Posted : 18/11/2017 12:40 pm
Posts: 2
Free Member
 

Had similar probs with mine, sent to lenovo, they scrubbed and upgraded the OS to a newer version ahead of launch and now its fine


 
Posted : 18/11/2017 1:48 pm
Posts: 0
Free Member
 

sounds like it's broken mate


 
Posted : 18/11/2017 3:52 pm