[Closed] Mobile content: EE made me an offer I couldnt refuse......

I get these call sometimes...out of principle I've never entertained the idea of taking them up on the offer.

I just don't like pushy salespeople.

I had one guy imply with his language and tone of voice that I was stupid for not taking him up on the offer.

I'm half way through a 2 year EE contract...can't wait to switch back to O2 and start getting a signal again.

McHamish - Member

I had one guy imply with his language and tone of voice that I was stupid for not taking him up on the offer.

That
It was exactly that which made me end the call
Not to mention it sounding too good to be true

The thing is it was a corking deal and Im wondering if or when they'll call again

Did your calls follow a pattern?

However this deal was only available if I took her up at the time, there was no cooling off

CLI is easily spoofed.

My vote is scam (edit: or not-entirely-legal sales practices)

, iirc by law there is 14 days' cooling off.

only on new contracts, not on an upgrade package I think.

If you were/are that important to them, 24 hours to consider or callback at a more convenient time would be no problem.

Also..

spending approx £30 monthly

How much?? 😯

No wonder other providers are interested in your business.

Happened to me a couple of months ago. Got a call from Orange/EE giving me all the "best customer" guff and offering me a new Galaxy S4 with the same plan I am on now only at half the price (I was 12 months into a 24 month contract at this point).

Told them no, wasn't interested and hung up thinking it was a scam. Googled the number and it was from EE themselves.

Wasn't bothered about the phone (iPhone 5 here and happy with it) but the cheaper price on my contract would have been nice.

Generally I find the reason they get pushy and want you to sign up there and then is because they have targets or get commission and if you have a think about it and ring back tomorrow to accept and speak to a colleague then they get nowt. Sure EE wouldn't be too pleased with that though.

Many plans let you move to a lower tariff after 12 months or so. Obviously they don't tell you this but it's always worth reading the small print.

If not a scam, the commission/targets is almost certainly it.

Don't think it's necessarily EE or whoever who actually call, even if it comes up as a EE number, but they sub-contract out the sales to 3rd-party companies. Was on watchdog or dom littlewood or one of those consumer rights programmes a while back. Basically if there's a sale or offer that's available, they can't pressure you in to a there and then sign-up. But the telesales (and also street sales) will often bend the rules to get a signature, regardless of law.

I keep getting Telekom call me to get me to commit to TV over IP.
Phone number is with a range of those "owned" by Telekom, but googling it suggests it's some Telesales company the often contracts for Telekom (and also technically not in line with German law on at least one point, but it's virtually unenforceable).

^
Yes.

I get the same with Sky - they claim to be from Sky but if you push them they'll reluctantly admit they're from a 3rd party 'authorised' by Sky.

Pisses me off. If I want something I'll do some research and buy the deal I want...I don't want someone to call me out of the blue and try to pressure me to buy something I didn't want.

I'm currently being badgered by a broadband company that got my number from the Estate Agent who sold our last house. They didn't ask whether we were ok to pass on our details. I suspect that they'll get fed up with me saying no and will just sell my contact details eventually.

This happens all the time. I will never sign up to anything on a cold call - they tell you the offer is only open there and then but if you decide you do actually want the offer then you can always ring back and negotiate that price. They want your business which is why they are making the offer, it's not for your own good but for theirs.

It does depend when you are called though - I wouldn't dismiss an offer just because it came out of the blue as occasionally they can be very good.
I was at the end of my contract with Orange and wanted a new iPhone 5. I found the best deal for the amount I wanted to pay for each month meant the phone cost £220. This was a very good deal at the time and I could sell my iPhone 4, add it to the cash back I was getting to mean it wouldn't cost me anything to change. I rang up for a PAC code from orange and they did their best to keep me (very politely and they admitted they couldn't match the one I was going to). A couple of days later I hadn't used the PAC as I didnt have time to apply for the new contract but I got a call from Orange. The lady asked why I hadn't used my PAC code (was very nice) and I explained the new contract to her. She ended up offering me the same monthly cost as my new contract, but the phone at only £90 and way more minutes and texts than I would have got with the contract I selected. It was miles better so - after a long discussion to ensure exactly what I wa saying yes to - I went for it. New phone arrived next day. Result!

EE phoned me with deals that seemed too good to be true and started asking me for the names of people that I'd get the exclusive, shared contract with. I said to the guy on the phone that it sounded like a scam and what he'd think if he was in my shoes. He said that I could verify the deal by going to the EE website and left it at that. Strangely the deals did exist on their website.

I've had them pestering to upgrade to 4G. They have phoned about 5 times, and always beginning with "We want to check you phone is displaying EE as the network provider...". They then take you through security and start with the selling.

I last one to phone said he was checking the coverage when I lived, and confirmed I could, would I like to go ahead? I was sat at my computer and I know I haven't got a hope in hell of getting 4G, so I got him to wait while I called up the coverage checker. It clearly shows I can't get 4G. He started mumbling and then said his computer was restarting. He had basically blatantly lied to try to get a sale. What a scumbag. It's a shame, as I want to upgrade, but as a point of principal, they can ram it.

The good people of EE offered me a "free" upgrade to 4g for the remainder (20months) of my contract, "that'll work" thought I.

This "free" upgrade entailed my monthly allowance being halved. When I questioned which bit of that deal was free they said that I could actually keep my current allowance and only pay £8 a month extra for my "free" upgrade. Awesumz deal.

Strangely, I felt the need to decline the offer

EDIT: also worth pointing out that Vodafone are no better for this kinda crap

T-Mobile used to call me all the time with this kind of thing, but as above they weren't actually T-Mobile, but 'authorised dealers for T-Mobile'.

I normally just said I wasn't interested and they went away. They called when my OH was actually looking to upgrade, but i wasn't sure what she was looking for, so asked them to call back the next day once I had more details from my OH. He did and was very polite about the whole thing, but her provider at the time (Three) offered her a better deal anyway so we didn't go with it. He was a polite bloke though, and in general they haven't pestered me more than I'd expect a commission based salesman to pester me.

My m8 got EE for the 4G for his iphone.. he's taken to calling it "everything no-where", and can't wait to dump them.. and he lives in south Birmingham not the middle of the fens/wales/scotchland..

My m8 got EE for the 4G for his iphone.. he's taken to calling it "everything no-where", and can't wait to dump them.. and he lives in south Birmingham not the middle of the fens/wales/scotchland..

I live and work in London...I never had signal issues on O2, but since switching to EE I often can't get a decent signal. For example I can't send texts or make calls from my desk in Canary Wharf. I have 3 bars, it just doesn't work.

At Waterloo, I get full bars and 3G - but the 3G just doesn't work.

In 11 months I'll be switching back to O2.

Orange/EE is the only network that works here, O2 does sometimes but its very patchy. EE made all kinds of noise about 4G, we are still on a basic GSM (IIRC) strength signal here.

Signal has never been great but since the switch to EE there have been periods of simply no coverage at all and then when we do get coverage with 3/5 bars its impossible to make a call that isnt interrupted or send a text message.

T-mobile (or 'their authorised agents') keep trying this on me. 5 calls this month according to WhosCall (an app which I can highly recommend! it Googles callers numbers to check if they are known nuisances)

McHamish - Member

At Waterloo, I get full bars and 3G - but the 3G just doesn't work.

In 11 months I'll be switching back to O2.

I get the same. I work in central London and although my phone displays that I have signal + 3G, nothing seems to work.

Waterloo is the worst, never works there. Its one of the places I need data the most!! USELESS!

Switching straight back to O2 as soon as this contract is up.

Their swapables are a complete joke as well. Most of the apps they offer are free from the market place apart from Sky Sports...was good when they offered The Times app but they canned that recently.

I used to be on Orange, and continually got cold calls trying to get me to upgrade. And for two years or so after I left Orange for O2, because I took my number with me. Big PITA, they'd start the spiel, and I'd stop them mid-flow saying their sales talk was pointless, as I'm on O2, which completely derailed their pitch. Bloody glad when it finally stopped, and there's no way I'd go back to them.

End of month and down on sales contracts! Caldwell guys in stoke and Crewe were terrible for it, sell you something, put something else through the computer ststem and let another dept clean up the mess or fob them off! Business contract guys were on £10k a month and more in what some describe as the good old days!