Hi all,
Had fair share of bikes stolen but for the first time money has been taken from by business bank account. I'm hardly using it at the moment due moving to PAYE. It's a few grand and I'm livid as I naively thought my money was safer than the mattress.
I'm awaiting a call from the fraud team.
I work for a bank. If you send me your account details, name and address and mother's maiden name I'll get it looked into for you.
I can vouch for russianbob, nigerianrab however is not to be trusted.
Helpful, thanks.
If you're awaiting a call from the fraud team i fail to see what legal and financial advice a bunch of dicks like us on a mtb forum could offer you apart from light hearted humour to perhaps lighten your day and lift the obvious stress it must be causing?, oh well....russianbob are you there?, onward to the next case at full speed ahead
Somafunk. You may be crediting the fraud team with too much sense. Two or three times a year I get a stream of texts\calls from Barclaycard:
" We've detected a string of suspicious transactions on your card and declined them"
"Were they for ski passes, péages, petrol, ski kit or supermarkets in Europe?
" Yes indeed"
"Of the previous 120 transactions on that card since I took it out, would you agree that every single one of them was for ski passes, péages, petrol, ski kit or supermarkets in Europe?"
" Well yes, but they looked suspicious. They were abroad dontchaknow"
" Has the card ever been used in the UK ,ever?"
"Well no, but our systems picked it up as potential fraud"
And so on. Every February half term, every summer and every second new year.
Sadly the fraud team will be utterly pointless and a waste of your time.
Even when money is moved to a location that the banks know about, they seem unable to bring it back.
We get this regularly on our business account - we pay a significant sum (around £5k a month) for hosting all our client's websites and every so often I get the call.
Them: It looks like fraudulent activity
Me: Is it a company called Rackspace?
Them: Yes
Me: The same Rackspace that have taken around £5k from the account every month for the last 10 years?
Them: Yes
Errr....
why not spend 1 minute advising them of your travel plans and save yourself the bother? Can do it via the phone app if you're with Natwest for example!And so on. Every February half term, every summer and every second new year.
Caher: Has the money just disappeared from your account or is there some kind of fraudulent direct debit or payment?
why not spend 1 minute advising them of your travel plans and save yourself the bother?
In my case I have asked my bank (repeatedly) to whitelist Rackspace because if one day they block a payment and Rackspace suspend our account then there will be an almighty shitstorm (and many of our clients are public sector/NHS).
you can definitely do that on a per-transaction basis, not sure about pre-authorising an unlimited number though (at least with Natwest!)
We use our company credit card to buy stuff online and abroad, pretty much every month it gets stopped due to suspicious activity. Usually you have bought something online from China and its stopped, or tried to book into a hotel in New York and its stopped. Whatever algorithm they use to suggest its not normal does not work.
So just saying your going to New York wont stop it failing. You cant tell them you may be using your card to buy stuff on the internet either as you wont know or they wont understand.
Caher: Has the money just disappeared from your account or is there some kind of fraudulent direct debit or payment?
Every week I check in to view transactions and there were 2 large ones withdrawn by unknown companies to me. I certainly never made them. The bank never contacted me. My personal account my bank has contacted me in the past.
I was just wondering what the procedure is for getting money back, is it a long process of proving it certainly was not me who used my card. I haven't used it for 10 months.