Logged in and getti...
 

MegaSack DRAW - This year's winner is user - rgwb
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[Closed] Logged in and getting adverts.

13 Posts
5 Users
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Posts: 17177
Full Member
Topic starter
 

How do I get rid of them?
I thought this kind of horror only happened to other people.
Macbook and iPad.


 
Posted : 06/03/2019 10:47 pm
Posts: 17177
Full Member
Topic starter
 

Android phone is ok.


 
Posted : 06/03/2019 10:56 pm
Posts: 17
Free Member
 

screen shot of the ads you are getting? Pop ups, in the page?
Has your ad preferences been reset by the hamsters?


 
Posted : 06/03/2019 11:00 pm
Posts: 17177
Full Member
Topic starter
 

Where do I find and preferences?


 
Posted : 06/03/2019 11:02 pm
Posts: 17
Free Member
 

Under account somewhere, though saying what kind of ads and on what page might help oh and report to tech@ is the usual advice


 
Posted : 06/03/2019 11:05 pm
Posts: 17177
Full Member
Topic starter
 

I would post a picture if the icons were above the reply box.


 
Posted : 06/03/2019 11:09 pm
Posts: 17177
Full Member
Topic starter
 

My P has just disappeared . Either my sub has run out or they are trying to get rid of me.


 
Posted : 06/03/2019 11:11 pm
Posts: 77696
Free Member
 

null


 
Posted : 07/03/2019 12:04 am
Posts: 17177
Full Member
Topic starter
 

Renewed my sub last night and my payment is  pending so still getting ads. Surely a reminder could be sent out about renewing.

Just hurry up and take my money !

How anyone can use this site with those ads I don’t  know. Just subscribe and your lives will be so much nicer.


 
Posted : 07/03/2019 7:05 am
Posts: 17177
Full Member
Topic starter
 

Still no ads on my  android though.

Strange.


 
Posted : 07/03/2019 7:26 am
 kilo
Posts: 6724
Full Member
 

I had the same thing payment was also pending as the system had lost some card details and I had to reset the payment method,again no automatic email to warn me. Something to do with a change in system The subs team were on it very quickly though.


 
Posted : 07/03/2019 8:03 am
Posts: 165
 

Hi guys,

Yes, we are indeed moving a lot of accounts from one place to another. We are in the final stages of a process that has been ongoing for almost a year. Soon we'll have all subscribers, no matter how you choose to subscribe, in one central place. At that point proper communication around your subscription from notifying you of expired card details to when your next payment is due will resume.

If you have any questions at all about your subscription then you can email us direct on subs@....

Sorry for the inconvenience but the intention is that we get everyone to a very happy, easy to manage place very soon.


 
Posted : 07/03/2019 11:19 am
Posts: 17177
Full Member
Topic starter
 

I emailed subs last night. Any chance I can be ad  free for the weekend please?


 
Posted : 08/03/2019 4:41 pm
Posts: 77696
Free Member
 

At 5pm on a Friday, your best bet might well be to give 'em a ring.


 
Posted : 08/03/2019 5:05 pm