Retail price of £35 so cost to you is probably less than a tenner, and you’ve lost a long term if somewhat shady customer over it?
Are you for real?? Really?
How far back does your cctv go? It's worth reviewing it all.
How much stock have you lost? Have you noticed a problem with shop lifting before?
Sounds like you have let him off far too easy! If it was the first time he had stolen anything he would have just taken one or done it once. The fact he did it twice and he took 5 suggests he's a professional and good at it.
When I investigate people, I never tell them what I've got on them, I give them an opportunity to fess up, they usually tell me something else. I thank them for their honesty and ask them to try again.
By phoning him he doesn't have to face the embarrassment. You should have done print outs and ambushed him next time he came in.
Chances are he's an Antony worral Thomson and gets a buzz from it or has a problem with addiction.
Let him off easy I reckon. You should make him settle up face to face.
just caught a customer stealing. thoughts on what to do?
Choose one:
1. Ask the customer to pay the retail price of the stolen item (evidence from CCTV) then ban that customer.
2. Report to police only if they care.
3. Cause £35 damage to his property in retaliation.
4. Yakuza style punishment by cutting off the top part of the pinky finger.
5. Give them a free ticket to visit S.Arabia (then in Saudi accused them of stealing from the locals).
Retail business is very hard nowadays so everything counts.
You cannot offset your lost with the business rate set by your local council so get back whatever you can. Try owing £35 business rate to the local council then see if they come in "all guns blazing".
Retail price of £35 so cost to you is probably less than a tenner, and you’ve lost a long term if somewhat shady customer over it?
Really? So it's okay to ignore a bit of casual theft for the greater financial good?
Send Tony round..Tony Blair...tough on crime tough on the causes of crime......pay up or I will bomb you
Really? So it’s okay to ignore a bit of casual theft for the greater financial good?
Yes, literally for the greater financial good. You know who he is, keep an eye on him next time and don’t let him get away with it again. Keep taking his money and feed your children, there’s literally no benefit to ‘teaching him a lesson’.
as for all the ‘chop his fingers off’ brigade, it’s not funny, that’s how brexit started.
Yes, literally for the greater financial good. You know who he is, keep an eye on him next time and don’t let him get away with it again.
Snowflake.
there’s literally no benefit to ‘teaching him a lesson’.
I couldn't disagree more, TBH.
I'm not in the "chop his fingers off" camp, but if he's shitting on his own doorstep then he needs to learn the error of his ways. In the OP's position, no way no how would he set foot through my doors again irrespective of how great a customer he might've been. I'd be damned if I'd normalise that sort of behaviour. "Yeah, you give me a bit of trade so it's ok to rip me off when I'm not looking." **** that.
£7 + VAT each ? For something I can buy in Toolstation for £5 incl .
who are the criminals here ??
that's a joke by the way.....(but not the £5 bit 😂)
as for all the ‘chop his fingers off’ brigade, it’s not funny, that’s how brexit started.
But you're OK with the fisting idea? You didn't unequivocally state that you aren't, so you must be.
What does OP sell and what is the customer worth? If he sells sweets and magazines then chop the thieving pikey’s hands off
@giantalkali - left-handed unicorns and moments of pleasure (or something like that).
I've been taking the pencils in Screwfix lately, should I expect trouble next time I'm in.
Or just give him a good fisting.
Blimey.
Crime does pay then
these spray pens what are they?
Keep taking his money
It can be quite a good principle to 'not take money off pricks'.
The pound in my pocket worth the same as a pound in your pocket. But if someone is a prick - and you don't do business with them, then the pound in their pocket is of no value if they can't spend it.
these spray pens what are they?
they're for marking through holes through - say a batten or other thinker object - onto the wall behind so that you know where to drill. Shaped like a pen but are really a little spray can. When you push them against the the wood the spray chalk through the hole. It means you can mark through holes that are smaller than a pencil.
Snowflake.
I hope that's ironic. Deep down, I fear it isn't 🙁
as for all the ‘chop his fingers off’ brigade, it’s not funny, that’s how brexit started.
It really isn't.
But you’re OK with the fisting idea? You didn’t unequivocally state that you aren’t, so you must be.
I believe that's how Brexit ends, rather than starts
To all the ‘greater financial good’ folk, what percentage of my total spend am I allowed to steal? 5%? 10? As long as the shop is up overall?
Just so I can quote it the next time I’m in Sainsbury’s.
Wheres Junkyard when you need him?
Surely he'll be along soon explaining how somehow this is actually Tony that is in the wrong, not the guy that got caught stealing..
The fact he did it twice and he took 5 suggests he’s a professional and good at it
Not really, if he was good he wouldn't have be caught on high quality CCTV
"Greater financial good folk" are capitalist pigs with no ethics/morals. Get back to your spreadsheets you capitalist ****ers. Ban the thieving toerag, stick his picture up on the wall and tell him you've reported him to plod (whether you have or haven't).
“Greater financial good folk” are capitalist pigs with no ethics/morals.
You can't feed a child on morals.
Can’t feed them with money either. You ever tried passing a fifty pence piece?
But you can feed them with morels, though.
or morsels
You ever tried passing a fifty pence piece?
One of my friends used to wear a 2p on a string round his neck that'd passed through his digestive system. The "poo coin".
Not really, if he was good he wouldn’t have be caught on high quality CCTV
cctv camera directed on counter is pretty new,
<div class="bbp-reply-author">"Rob Hilton
<div class="bbp-author-role">
<div class="">Member</div>
</div>
</div>
<div class="bbp-reply-content">
Or just give him a good fisting"
</div>
o_0
Local industrial supply company had something very similar happen recently. They made the customer settle their account, added them to the wall of shame, banned them, sent copies of the CCTV footage round every other supplier within 50 miles with a warning (no names mentioned but footage of his lettered van van included), posted the same on their FB/Twitter pages and shared it around every FB group that'll let them.
The dick in question is well known to my joiner and is apparently suffering from a sudden spate of cancellations and supply issues (allegedly even the local Screwfix and Howdens won't have him!)
In the digital world this all took about 90 minutes effort to achieve...