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[Closed] Just been utterly rogered by a garage

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Booked my car in for a major service here in Munich. Main dealer, and it's Germany so it's going to be pricey, ok. The service was 305 €, pollen filter and something else was another 75 € so that makes it a pretty expensive service, £300 ish - ok whatever.

Just called me and they had to change the transmission fluid, it's a DSG auto gearbox, and this has pushed the price up to 680 €!

I'm absolutely fuming!

Apparently the fluid and filter was over 200 € and the LABOUR CHARGE alone was 93 €! How the hell can you charge that much to replace fluid?!

Is it always like this with DSGs or are they taking the piss? I mean I know main dealers are expensive but I had no idea DSG gearboxes were this difficult to change the oil.


 
Posted : 26/07/2011 3:32 pm
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Is it better or worse than being rogered by the bins around the back of C&A?


 
Posted : 26/07/2011 3:35 pm
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That's a couple of days wages for an IT contractor isn't it 🙂

Edit: The german garage charges, not the C&A bin akshun.


 
Posted : 26/07/2011 3:37 pm
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*reported for swear filter avoidance*


 
Posted : 26/07/2011 3:37 pm
 5lab
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€93 is probably the rate for 1 hours labour - no?


 
Posted : 26/07/2011 3:38 pm
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Since when does it take an hour to change gearbox fluid?

Anyway just googled it, it's apparently the going rate for a DSG oil change from a main dealer.. plus the German cost multiplier which I was expecting really.

Sh*t.


 
Posted : 26/07/2011 3:41 pm
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[url= http://www.volkswagen.co.uk/owners/servicing/fixed-price-servicing ]I reckon the job was worth about £169[/url]


 
Posted : 26/07/2011 3:43 pm
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That's absolutely ridiculous!!! You could almost get a set of forks for that!!!! 😉


 
Posted : 26/07/2011 3:43 pm
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Which is why my Passat goes to an independent, who uses genuine parts and good staff, but has yet to charge more than £200 for a service (other than the one where he did the service and changed the timing belt/waterpump for £400).


 
Posted : 26/07/2011 3:48 pm
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do they treat Brits in German Garages like UK garages treat women ?


 
Posted : 26/07/2011 3:51 pm
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So main stealer charges are as much a ripoff in Germany as here then
I was quoted £260+vat to service a fiat panda the other week by a main dealer, I nearly fell over 😯
Edit, that didn't include the pollen filter or brake fluid either


 
Posted : 26/07/2011 3:53 pm
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you mean they changed the oil without giving you a quote first?? i'd be refusing to pay IMO!


 
Posted : 26/07/2011 3:55 pm
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A 'pollen filter'.....

On a car with openey windows....

Someone, somewhere is having a laugh...


 
Posted : 26/07/2011 4:01 pm
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Lemon party?


 
Posted : 26/07/2011 4:04 pm
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As above, 93 E is abotu an hours charge in main dealers here. 200 for fluid - that's a joke and I'd question it. But then you should have been able to see these prices before you put it in if it's a standard service?


 
Posted : 26/07/2011 4:04 pm
 Drac
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Well you used a dealer so you pay more everyone knows that so that's why so many avoid them.


 
Posted : 26/07/2011 4:06 pm
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willy waving time,
I know completely different car (pug 306) but my service was £450
including all filters and oil, cambelt change, fan belt change and water pump
I love my local garage

sorry this is of no help to you,
but I thought I'd share 🙂

edit: it wasn't £450 but actually £ 350


 
Posted : 26/07/2011 4:13 pm
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200€ for fluid!! 😯 are they using White rhino jiz. 😯


 
Posted : 26/07/2011 4:15 pm
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200€ for fluid!! are they using White rhino jiz.

Interestingly - did you know white rhino's are the same colour as other rhinos and are actually named after their lips.

Seeing as your service cost so much you can have that fascinating snippet for free.


 
Posted : 26/07/2011 4:17 pm
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willy waving time,
I know completely different car (pug 306) but my service was £450
including all filters and oil, cambelt change, fan belt change and water pump
I love my local garage

Fek!

The MG's gearbox can be rebuilt for less than that! (£350, but plus time taken geting the engine in/out and shipping). Maybe I should be more paranoid about the new car breakign down than the old one!


 
Posted : 26/07/2011 4:19 pm
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That's a bit cheaper than an auto box fluid change from Merc. I think that the appropriate word is "monopoly" not as in money, but as in exclusivity.


 
Posted : 26/07/2011 4:21 pm
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I'm assuming it's the Prius so maybe it's Smug Tax? 😉


 
Posted : 26/07/2011 4:24 pm
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Seeing as your service cost so much you can have that fascinating snippet for free.

It didn't, I walked out, £160 from an independent in the end
But a freebie is a freebie.....cheers 😀


 
Posted : 26/07/2011 4:25 pm
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Servicing my car has been free for the last two years 🙂


 
Posted : 26/07/2011 4:30 pm
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The DSG isn't striclty speeking an Automatic is it? As in it's just a computer controlled gearbox with actuators rather than a big lever in the cabin?

So you've not paid 200E for automatic trasnmission fluid, you've paid 200E for £5/litre EP-90*!

*other grades of gearbox oil are available, you're probably isn't shell EP-90 as even the midget uses something slightly posher than that.


 
Posted : 26/07/2011 4:31 pm
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Not really, changing the oil in a DSG is a MASSIVE faff involving numerous specialist tools and 2 pairs of hands. The fluid is about £60 alone...

If you have the time and inclination you can make your own tool as shown:

[url= http://www.golfmkv.com/forums/showthread.php?t=91532 ]homemadeenemamachine[/url]

personally, I'd pay someone else to do it.


 
Posted : 26/07/2011 5:30 pm
 Drac
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willy waving time,
I know completely different car (pug 306) but my service was £450
including all filters and oil, cambelt change, fan belt change and water pump
I love my local garage

sorry this is of no help to you,
but I thought I'd share

edit: it wasn't £450 but actually £ 350

Probably cheaper to buy another 306. 😆


 
Posted : 26/07/2011 5:36 pm
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In Germany you will be paying to dispose of the fluid as well at a guess


 
Posted : 26/07/2011 5:37 pm
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Tell them to put the old fluid back in and take it somewhere cheaper


 
Posted : 26/07/2011 6:10 pm
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That's a couple of days wages for an IT contractor isn't it

Day and a half tops....pay the bill and move on 🙂


 
Posted : 26/07/2011 6:27 pm
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Probably cheaper to buy another 306. 😀

😀 😀


 
Posted : 26/07/2011 6:35 pm
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Hells bells you lot.

Pollen filters are good because I don't drive with the windows open. Hardly rocket science that one, is it?

Yes I know independent garages are cheaper but you try shopping around for one that isn't going to shaft you in the opposite direction and leave you stranded when you have massively strict time pressures, when you don't speak the local language. I was prepared to pay dealer prices, but the scale of the cost of the DSG oil change was what annoyed me. It's still expensive at independents. And quoting UK prices here is meaningless since this didn't happen in the UK. Anyone got any good recommendations for VW dealers in Munich? No, thought not.

The DSG isn't striclty speeking an Automatic is it?

Of course it bloody is, it changes gear for you, therefore it is an automatic.

So you've not paid 200E for automatic trasnmission fluid, you've paid 200E for £5/litre EP-90*!

I clearly haven't - if I put gearbox oil in it I doubt the wet clutch would work very well 🙄

I'm assuming it's the Prius so maybe it's Smug Tax?

Prius costs buttons to service.


 
Posted : 26/07/2011 6:42 pm
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Yes I know independent garages are cheaper but you try shopping around for one that isn't going to shaft you in the opposite direction and leave you stranded when you have massively strict time pressures, when you don't speak the local language. I was prepared to pay dealer prices, but the scale of the cost of the DSG oil change was what annoyed me. It's still expensive at independents. And quoting UK prices here is meaningless since this didn't happen in the UK. Anyone got any good recommendations for VW dealers in Munich? No, thought not.

You bought a car with DSG, you choose to live in Munich, and you clearly want the dealer to deliver according to your timetable. In what way do you think you're being rogered?

'Course, I'm a total tightwad, so I'd have done everything I could to have researched beforehand, and either done the oil change myself or at least mitigated the cost.


 
Posted : 26/07/2011 6:50 pm
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This will be one of the many reasons that the German economy is less in the proverbial s**t than our economy.


 
Posted : 26/07/2011 7:00 pm
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What's Roger Uttley doing in Munich?


 
Posted : 26/07/2011 7:12 pm
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That's an incredible price to service a modern car. Utterly taking the pee.

God, I'm so glad we have a nice simple, manual, petrol car. It's a lot cheaper to run than a Passat by the sounds of it.... I don't think we've paid much over £450 for the 3 services it's had with us combined. And that includes MOTs, new spark plugs, filters, oil and a full aircon service. That extra money you're spending is wiping out everything you save on fuel......


 
Posted : 26/07/2011 7:14 pm
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Last time I had the fluid replaced in *both* of my gearboxes and the rear diff it came to £65 inc VAT.

Antihistamine tablets are £3 for a month's supply.


 
Posted : 26/07/2011 7:40 pm
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No it's not an 'automatic'. It's completely different from a standard auto.


 
Posted : 26/07/2011 8:12 pm
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could have bought a decent bike for that
*titters*


 
Posted : 26/07/2011 8:20 pm
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You bought a car with DSG, you choose to live in Munich, and you clearly want the dealer to deliver according to your timetable. In what way do you think you're being rogered?

The reason I thought I was being rogered was cos I just heard someone say 'the bill is 680 €'.

Having calmed down a bit and spent a few seconds googling I realised that the problem is the DSG. They are extremely expensive to service, and I didn't know this when I got the car!

Another reason for manual next time I think!

No it's not an 'automatic'. It's completely different from a standard auto.

au·to·mat·ic? ?[aw-tuh-mat-ik]
adjective
1.
having the capability of starting, operating, moving, etc., independently: an automatic sprinkler system; an automatic car wash.

It changes gears for you. It is therefore automatic. Doesn't work in the same way but so what? That'd be like saying a diesel engine isn't an engine cos it's not a petrol engine.


 
Posted : 26/07/2011 8:36 pm
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So utterly wrong but with logic like that? Might as well call you TJ and be done with it.

It does however seem so expensive it hurts. Hope my DSG (sorry, auto) box costs less when I get it done.

Oh wait, it will, I remanufacture them....


 
Posted : 26/07/2011 9:00 pm
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Utterly wrong where?

They are automatic, that is a fact, regardless of how they work inside.

I was wrong to claim I'd been utterly rogered though - just mildly rogered in a manner consistent with going to a main dealer, but that was my choice 🙂


 
Posted : 26/07/2011 9:06 pm
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I know it's difficult for a computer programer to understand, 😉 but sometimes the physical properties of something can mean it's not quite as per the dictionary definition.
A DSG box works in the same way as a standard manual box. The differance is that instead of a lever in the cabin pushing the selecctor shafts etc about, the flappy padle you pull on the steering wheel / inbetween the seats makes a relay shove an elctronic version of the gear lever while it presses an elctronic clutch pedal.
Due to this, the car can change gears by its self, however that is not the same as a normal, traditional auto box which works in an entirely differnt way.


 
Posted : 26/07/2011 9:18 pm
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That's not even close to how a DSG box works but nevermind..

Automatic= working automatically.

A CVT is an automatic transmission and that hasn't got gears!


 
Posted : 26/07/2011 9:26 pm
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Fuel filler flap on one of our cars stopped locking. Metal clip had 5 years of fatigue and bent rather than clicking into place.

First quote was nigh on 174ukp ( replace whole assembly, paint new flap, reassemble ). 30 seconds thought came up with view that I already had a flap the right colour so that bit of the job would be unecessary, 30 minutes on internet came up with a part number for the metal clip and instructions in Czech which I helpfully provided to garage. Total cost of parts 1.34ukp, paid the garage to fit it though so by the time they had dis-assembled and re-assembled and added VAT it still cost just shy of 40ukp.

Mind you I took Montague/Swissbike with me when I left the car and took the long route home via Ellerburn and Dalby so not all bad.


 
Posted : 26/07/2011 9:29 pm
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DSG and Autoboxes are totally different inside , DSG has mechanical gears which are preselected by 2 clutch packs . ie when you select 1st the computer selects second gear with the other clutch , when you change up with the optional paddles or let the electronics do it for you,it changes up lightning quick , then the 1st clutch is used to select 3rd gear in readiness, if you decide to do a cheecky down change it only takes a few milliseconds to sort it out. Its a very clever box. One way to see the difference beteween it and an auto is to see how it reacts to creeping up an incline in traffic. You can feel the clutch engaging and diengaging as you creep forward , an auto will just smoothly let you crawl forward or indeed allow you to sit on a hill with no brake applied. It is crucial to change the oil on both types of boxes, it wwill take about an hour as you have to check it a certain temp with diagnostic computer. The issue here is that you have chose to use the dealer , all you are doing is paying for all their leather couches , plasma TV screens , fancy showrooms and way to many managers. To be fair to them at least they seem to be doing the service properly unlike the UK dealers, We change pollen filters during services where app.as they clog up with traffic fumes and stop your blower motor working efficiently ie: clearing your windscreen ( common complaint - most pollen filters get forgotten about and strangle the incoming supply of air to the cabin.) Spend some time and find an english speaking independent but use the correct fluid , you'll kick yourself if the gearbox fails and you never changed the oil.


 
Posted : 26/07/2011 11:27 pm
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If you don't have to change gear manually its an auto box. its not an epicyclic gearbox with a torque converter. Nor is a CVT. However its still automatic not manual.


 
Posted : 26/07/2011 11:30 pm
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willy waving time,
I know completely different car (pug 306) but my service was £450
including all filters and oil, cambelt change, fan belt change and water pump
I love my local garage

sorry this is of no help to you,
but I thought I'd share

edit: it wasn't £450 but actually £ 350

Probably cheaper to buy another 306.

My (then 13 year old) 1.9 Diesel 306 with 91K on the clock cost me £500 (to buy, not service).
When it needed timing belt changed, new injector pump, new rear dampers and had no heater exactly one year later it went for £350 with 104K on it. Not bad depreciation really.
Total cost of maintaining it was £40 for MOT and £10 for door latch and rear light cluster from scrappy to get it through said MOT.


 
Posted : 26/07/2011 11:41 pm
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Probably cheaper to buy another 306.

better the devil you know, even though mine is a bit of a lemon


 
Posted : 26/07/2011 11:53 pm
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DSG and Autoboxes are totally different inside , DSG has mechanical gears which are preselected by 2 clutch packs . ie when you select 1st the computer selects second gear with the other clutch , when you change up with the optional paddles or let the electronics do it for you,it changes up lightning quick , then the 1st clutch is used to select 3rd gear in readiness, if you decide to do a cheeky down change it only takes a few milliseconds to sort it out. Its a very clever box. One way to see the difference beteween it and an auto is to see how it reacts to creeping up an incline in traffic. You can feel the clutch engaging and diengaging as you creep forward , an auto will just smoothly let you crawl forward or indeed allow you to sit on a hill with no brake applied. It is crucial to change the oil on both types of boxes, it will take about an hour as you have to check it a certain temp with diagnostic computer. The issue here is that you have chose to use the dealer , all you are doing is paying for all their leather couches , plasma TV screens , fancy showrooms and way to many managers. To be fair to them at least they seem to be doing the service properly unlike the UK dealers, We change pollen filters during services where app.as they clog up with traffic fumes and stop your blower motor working efficiently ie: clearing your windscreen (common complaint - most pollen filters get forgotten about and strangle the incoming supply of air to the cabin.) Spend some time and find an english speaking independent but use the correct fluid , you'll kick yourself if the gearbox fails and you never changed the oil.

Nice idea these new style autoboxes, in theory, sadly they're pocket empytingly expensive when they go wrong, and they do, a lot.

The Toyota MMT version is particularly bad, as is Fords version. Fine when you still have the factory warranty, wouldn't want to own one without though. Shame really.


 
Posted : 27/07/2011 12:11 am
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I know it's difficult for a computer programer to understand, but sometimes the physical properties of something can mean it's not quite as per the dictionary definition.
A DSG box works in the same way as a standard manual box. The differance is that instead of a lever in the cabin pushing the selecctor shafts etc about, the flappy padle you pull on the steering wheel / inbetween the seats makes a relay shove an elctronic version of the gear lever while it presses an elctronic clutch pedal.
Due to this, the car can change gears by its self, however that is not the same as a normal, traditional auto box which works in an entirely differnt way.

Molgrips knows how the DSG box works but he is correct, it is an auto. It does function differently inside, but it is an auto. He never said it operated the same way as a standard auto, he was never under that misconception. Just because joe public might assume one auto is the same as the next auto doesn't mean everyone does 😉 Might cross your mind not to jump to conclusions about people 😉


 
Posted : 27/07/2011 12:18 am
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Think yourself lucky. A chap at work had a call today, from his Renault dealer. His 2yr old Renault went in for a timing chain issue. The engine had to come out to change the chain. 20hrs labour. Engine went back in & the problem persists. Renault have just agreed to put a new engine in. The bill...£8400. Luckily its under warranty.


 
Posted : 27/07/2011 12:31 am
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Hmm, this whole side argument seems to have stemmed from molgrips calling it an automatic, but if you check what he actually said was:

it's a DSG auto gearbox

which is pretty much factually correct (and means its oil requirements are different to a standard manual, even if not the same as a conventional automatic - but then he never claimed it was a conventional auto).


 
Posted : 27/07/2011 1:41 am
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my service was £450
including all filters and oil, cambelt change, fan belt change and water pump...
edit: it wasn't £450 but actually £ 350

Were you suggesting that's high or low? Sounds very reasonable for including a cambelt change and waterpump on one of those - in fact I'd love to know what your garage is as mine's due one (though I suspect that as it's due a second change with 150k on the clock I'll just keep on going and hope it doesn't go on the principle I could get an equivalent 406 for less than that).


 
Posted : 27/07/2011 1:44 am
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Thanks CK, yes I do indeed know how they work inside in broad terms, but I am still curious about a few things. The 6 speed one has what is described as a wet clutch - I am assuming this is in a bath of the fluid of which there seems to be only one type. So I am thinking it's some very special kind of stuff that's a lubricant but not in certain circumstances, like (as I seem to remember reading somewhere) they use in Audi multitronic boxes. Which would explain its cost. It undergoes some kind of change of properties when it's squished into a thin film between two things.

The Toyota MMT version is particularly bad, as is Fords version

So how many manufs actually use these DSG style things then? Or something else other than the bog standard?

And when should I change my Passat for a 170bhp manual estate? Mrs Grips are you reading this? 🙂

Btw got the car this morning - it's definitley smoother. Less grabby on the gear changes so they are smoother, and you can really tell in the car park. Also seemed a little keener to change down into 5th at moderate speeds, which is nice. Maybe they upgraded the software I dunno.


 
Posted : 27/07/2011 9:00 am
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So how many manufs actually use these DSG style things then?

VW, Skoda, Seat and Audi all use DSG (Audi call it S-Tronic)

Ford and Volvo have Powershift

Ferrari and McLaren

Alfa Romeo have one now

BMW DCT

Off the top of my head, there'll be more I'm sure.

EDIT I think Renault have one now as well


 
Posted : 27/07/2011 9:03 am
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Pulling this back to the OP from arguing in the traditional STW style about the definition of an automatic gearbox 😯 , I had the same issue in the UK Molgrips.

VW phoned at 4:45 (when the car was due back at 5) to say "that's the service finished, oh by the way we're just going to change the DSG fluid, that'll be £200 extra" or something similarly ridiculous.

I threw my toys out the pram and told them not to bother, before phoning round all the Skoda/Seat/VW/Audi dealers and independents in the area, before, you guessed it, going back to VW the next day tail between legs and getting them to do it. From what I can see everyone wanted a small fortune for it.

Cambelt and waterpump on my older Mk5 GTI was another matter, and was considerably cheaper at independent.


 
Posted : 27/07/2011 9:04 am
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Yeah I started to calm down once I found that out Brycey.

I seem to have trouble with small independent garages. They seem to offer crap service in my experience and half the time I've got no confidence at all that they've done anything right. Plus my local VW dealer in Cardiff is actually pretty reasonable. £300 for a cambelt for instance, and for that you get quick service, a lift to where you want to go, a good customer experience and so on.

To be honest the only thing I can complain about here really is the lack of a warning. They said they needed to check the condition of the gearbox oil, it'd have been nice if they'd added 'but be prepared, it's frigging expensive unfortunately'.


 
Posted : 27/07/2011 9:28 am
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To add to the list of DSG type twin clutch boxes

Mitsubishi
Citroen
Peugeot

But lots of others use single dry clutch automaticly operated manual boxes too


 
Posted : 27/07/2011 9:29 am
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I knew there was a reason I serviced my own car...

Tools, haynes manual (got various ones - engines, gearboxes, electronics), and a day under the car.

Cambelt change, wheel balancing, MOT and welding stuff are the only things it goes to the garage for (to date anyway)


 
Posted : 27/07/2011 11:11 am
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I serviced my own car until I realised I just could not be bothered. Oh and they don't do Haynes manuals for all cars.


 
Posted : 27/07/2011 11:12 am
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DSG - Porsche invented them for racing cars a long time ago but couldn't figure out how to make them cheaply enough for road cars.

Adding to the list - most manufacturers now!


 
Posted : 27/07/2011 11:35 am
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Didn't know the DSG was a wet clutch, guess it helps as presumabaly there's more wear than a normal dry clutch as one clutch is always engaged/dissengaged so probably suffers more wear. But.......... motorbikes use wet clutches and they're bathed in motorcycle engine oil* .

*which is made form distilled whitchcraft as it manages to be thin enough to allow high powered engines to rev, thick enough to work under pressure in the gearbox, and somehow allows the tiny clutch to work without slipping despite dealing with twice the power of the average family car!

When I said the DSG isn't an 'auto' I meant in the sense that it doesn't use the viscous effects of the fluid as a clutch, which is the usual reason for auto boxes costing more to change the fluid.

As for 'everyones got their own version of DSG', you'll probably find it's more along the lines of 'everyones been shopping at Borg Warner'. In the same way as Fords very clever LSD in the fast focus's (foci?) was in fact the same Quaiffe ATB unit fitted to pretty much everything since the sailsbury disk/clutch type LSD went out of fassion.


 
Posted : 27/07/2011 11:53 am
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Anyone here actually changed the oil in a VAG DSG themselves or even seen it done??

no?

£200 is a bargain, you have to have an enormous special tool that extends above the car with complicated bleeding equipment on it, the fluid is £60, should you slip then that £60 will empty itself onto your driveway in one go.

if there was a cheaper way to do it properly then someone would.


 
Posted : 27/07/2011 11:54 am
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Didn't know the DSG was a wet clutch

The 6 speed ones are, the 7 speed ones are not, and are (presumably consequently) more efficient.

pictonroad - that implies there are hydraulics involved then I presume...


 
Posted : 27/07/2011 11:59 am
 Solo
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The German Garage will probably be charging you for disposal of spent fluids and parts.

That may be contributing to the total.


 
Posted : 27/07/2011 11:59 am
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Issue seems to be German dealers know how maximise their margins. Have had my dsg serviced twice in a UK VAG dealer - first time was £129 the second time £149 for oil, filter and vat.


 
Posted : 27/07/2011 12:04 pm
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Don't they charge you for disposal at home too?

But yes, stuff like this is expensive in Germany anyway, and Munich is expensive even within Germany.


 
Posted : 27/07/2011 12:07 pm
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Furthermore.

As you know, I'm an Automotive design Engineer. Cars are so much more durable now than in decades past, that dealers need expensive piddly jobs like changing transmission oil, just to pay all the staff....

I do not specialize in DSG, but I'd suspect that with the correct filtration, fluid changes shouldn't be too frequent.

I've had the same with my Mondeo

" ooh, Sir. Your brake fluid is black as sin. You should really have that changed "

Oh yeah ?, how much.

"Err, ah, well, it won't just be the fluid. We've found that the master cyclinder tends to go when the fluid is changed, so now we change the master cylinder too. Which means it will come too.. "

Nah !, forget it, thanks.

A month later I change both rear calipers, and the brake fluid is crystal......

I bought the 2.0 TDCi cos it had a cam chain.
Got 226K on the clock and still getting high 50s mpg and it just floats through the MOT.
I service it myself and only role the motor into a Ford dealer when the job is too complex for none workshop facilities.


 
Posted : 27/07/2011 12:12 pm
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The 6 speed ones are, the 7 speed ones are not, and are (presumably consequently) more efficient.

pictonroad - that implies there are hydraulics involved then I presume...

Not strictly true IIRC, there's 3 boxes available.

The old 6-speed uses one big dose of fluid to do everything.*

The big 7 speed box uses 2 fluid systems, one of conventional gearbox oil, one of automatic transmisison fluid to cool the clutch.

The small 7 speed box uses a dry clutch and conventional gearbox oil in the box itself.

*I'm guessing this is what you have if it needed special oil as the other two realy are just manual gearbox oil.


 
Posted : 27/07/2011 12:12 pm
Posts: 103
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No disposal charge only charge is for 6 litres oil, oil filter, labour and vat.


 
Posted : 27/07/2011 12:14 pm
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I seem to have trouble with small independent garages. They seem to offer crap service in my experience and half the time I've got no confidence at all that they've done anything right

On the contrary, I've used several small independents round here, and never had any problems - used to go to one who did things the old-fashioned way with a bit of bodging rather than replacing everything, but more recently have been using a Pug specialist who might not be that cheap, but is very good. Meanwhile the last time I took my car in to the main dealer they did a right bodge job, and I had to take the car back in twice more for them to get it right.

Cambelt change, wheel balancing, MOT and welding stuff are the only things it goes to the garage for (to date anyway

I'd recommend going to a garage to get the lower engine mount on a Pug changed - in theory you're supposed to remove a driveshaft to get the relevant bit off to fit a new one, but I didn't have the facilities to do that, so spent 2 days under my car attempting to press a new one into place in situ!


 
Posted : 27/07/2011 12:14 pm
Posts: 22
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i love my DSG - and i'm happy to stump up the cost for the stress free [s]crawl[/s] commute to work every day


 
Posted : 27/07/2011 1:08 pm
Posts: 91159
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Topic starter
 

Not strictly true IIRC, there's 3 boxes available

Someone's been on Google 🙂


 
Posted : 27/07/2011 1:21 pm