IT help! Google Iss...
 

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[Closed] IT help! Google Issues

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Posts: 1236
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On my father in laws Dell Inspiron 1525 laptop using IE9.0 and he is unable to search on google.co.uk/.com/.ie when I type in a search say 'BBC' all I'm left with is a screen with the google headers (+you search images maps play eyc then the search bar with 'BBC" inside it and the area that normally displays the search results is blank? All google sites are working on my MAC running Firefox.


 
Posted : 21/07/2012 8:31 pm
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Try clearing the cache.


 
Posted : 21/07/2012 8:34 pm
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I take it the cache is the temp files/history/cookies etc? Done that and no luck


 
Posted : 21/07/2012 8:38 pm
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Try a different browser.

Run a malware scan.


 
Posted : 21/07/2012 8:46 pm
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McAfee ran a full scan on the 18th July and there were no viruses or trojans or rootkits. I'll try a different browser


 
Posted : 21/07/2012 8:51 pm
Posts: 1236
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Try a different browser.

its working on mozilla firefox...any ideas?


 
Posted : 21/07/2012 9:00 pm
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It looks as though google only works on internet explorer when you select one of their suggestions. So if I search for singletrack and hit return I get nothing but if I type singletrack the auto selections are singletrack or singletrack forum or singletrack bikes etc and then I click on one of the auto selections the search works!? Any idea how to turn this off??


 
Posted : 21/07/2012 9:17 pm
Posts: 77690
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Try running IE with iexplore –extoff

McAfee ran a full scan on the 18th July and there were no viruses or trojans or rootkits

Try www.malwarebytes.org


 
Posted : 21/07/2012 9:49 pm