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I have BT broadband, sadly.
I have the only BT Wifi network in the vicinity.
Wifi reception of my own BT network is woeful downstairs in the house - simply terrible. But I can connect to FON with no dramas at all - which boils my piss as I assume the FON network can only be created by the same homehub thing that my own BT network is.
Why would BT prioritise FON over BT 666XXX?
Grr.
Oddly enough, I’ve never, ever managed to get a usable data connection via BT Fon, the only WiFi connection in town that works consistently when I’m sat in the little cafe I frequent is the NatWest free WiFi across the road, the O2 shop next door keeps dropping out, and the free Town WiFi isn’t that consistent either, the available Fon connections are hopeless.
I take it you are sure the FON network is supplied by your router as well and not next doors?
Get BT to send you the latest homehub if you have not got it already, my homehub 6 is much better than the 5 I previously had.
Find out what channel numbers are being used… login to the hub/router and change it to use the channel that BTFON was using for the main wifi network.
Where does the phone line come in and where is the router located?
Basically, move the router to a central location, not in the corner of the house if it is there (as the majority of the signal is going out of the walls, not around the house).
Ideally as close to the phone master socket as possible, but that may be in a corner. An option in that case is to switch off the hub wifi and get a wireless access point running an ethernet cable between router than the access point. Or if you have fibre broadband and a BT Openreach modem between the router and the master socket, you can run a longer ethernet cable from the modem to the router in an ideal location.
There are numerous other options to relocate the router or maybe add access points (Powerline type stuff for example, but don't use stuff that just repeats the wifi signal as that halves the signal bandwidth).
Out HomeHub3 has been playing up recently and reverts to BT-FON. Do BT charge you for a new HomeHub6??
Don't you just switch fon off?
The HH 6 is pretty shit too just buy your own.