Garmin Express issu...
 

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[Closed] Garmin Express issue

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Posts: 2473
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Topic starter
 

Over the last few weeks I have started using GE with my bike gps, butalmost for the last week I keep getting the error....

'Server Error, Were having trouble communicating with our Servers'.

I know there are lots of issues with GE and servers can be temperamental, anyone else having the same problem?


 
Posted : 27/02/2018 8:40 am
Posts: 193
Full Member
 

Yes I had the same message a few weeks ago trying to connect my Edge 800.

Followed the steps in the link below which seems to have fixed the problem:

https://support.garmin.com/faqSearch/en-GB/faq/content/EEha9eZzf54PDqvhvjE0c5

Quite why that setting would have changed after years of connecting without issues I dont know.


 
Posted : 27/02/2018 9:01 am
Posts: 2473
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Topic starter
 

Yes, I have tried that too earlier this morning, still not working.  It has worked fine up until last night.

I will see if it works on the laptop.


 
Posted : 27/02/2018 9:06 am
Posts: 5750
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Mine hasn't been able to sync for weeks now (Edge 520). I am just downloading the programme again and see if that helps


 
Posted : 27/02/2018 11:12 am
Posts: 5750
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Well that seems to have fixed it 🙂

First green connection I have had in a long time. Uninstalled current Garmin Express (Version 5.XXX) and did a download and clean instal of the latest version (6.XXX). Et, voila. All working. Synced up nicely, all updates done and connected to Garmin Connect in seconds rather than minutes.


 
Posted : 27/02/2018 11:29 am
Posts: 2473
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Topic starter
 

I will try uninstalling and then re-install.  I have been in touch with support and I have sent them the log files as I have tried Win7, Win10 and on the laptop, no luck.


 
Posted : 27/02/2018 12:02 pm