Faulty item from eB...
 

[Closed] Faulty item from eBay company, who pays for return courier?

Posts: 16447
Full Member
Topic starter
 

Bulky refurb item from ebay company, has a fault, company has a 30 day return policy anyway.

Am I right in thinking they pay for return?

Thanks guys.👍


 
Posted : 05/05/2022 11:17 pm
Posts: 0
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If its a business seller then yes, they should be paying


 
Posted : 05/05/2022 11:21 pm
Posts: 16381
Free Member
 

Just do it all through eBay. You can raise a return. The seller accepts it, then you can arrange postage through eBay. If they don't accept it then raise a dispute and again eBay will let you arrange postage.


 
Posted : 05/05/2022 11:23 pm
Posts: 16447
Full Member
Topic starter
 

Thanks guys.👍


 
Posted : 06/05/2022 5:08 am