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Ebay refund
 

[Closed] Ebay refund

Posts: 916
Free Member
Topic starter
 

Sold something which is apparently not working
How do I refund the buyer so that I get my eBay fees returned?
Thanks


 
Posted : 24/09/2017 10:55 pm
Posts: 397
Free Member
 

Just make sure the refund is done via the eBay system, and you will get all the eBay fee's returned.
Don't refund via PayPal directly, as you will then struggle to inform eBay of the transaction.

Make sure you get the item back first, if you want it?

The official route is for the buyer to open a resolution asking for a refund/return then you can choose to accept and wait for the item to come back, or provide a refund and let the buyer keep the item.

That's about it.. Simple!


 
Posted : 25/09/2017 4:48 am
Posts: 916
Free Member
Topic starter
 

Thanks


 
Posted : 25/09/2017 7:16 am
Posts: 8191
Full Member
 

If its electrical check the serial number back matches that you sold!


 
Posted : 25/09/2017 9:20 am