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[Closed] eBay item missing parts - who pays return postage?

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On the advert it states buyer pays for returns but the item is missing 5 parts. Was described as new/unused

Coffee machine missing portafilter, 3 baskets, and tamper

Original listing here:
https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F323722783218


 
Posted : 15/04/2019 10:06 am
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Seller should pay, or possibly eBay cover it, if those are actual functional parts. Go through the returns procedure within eBay. You'll get a few tick box options for why you are returning it. As long as you tick the right options the you won't pay and it'll give you a postage label to print. They do sound a bit like optional extras to me (although I know little about coffee machines) so it may just be a pitfall of not buying from a shoo


 
Posted : 15/04/2019 10:19 am
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Portafilter and baskets are integral


 
Posted : 15/04/2019 10:25 am
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Item not as described. Have you contacted the seller? I think ebay will expect you to at least give that a try before they'll weigh in but you won't be responsible for return postage if it comes to that.


 
Posted : 15/04/2019 10:45 am
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shows what should be inside the box.


 
Posted : 15/04/2019 10:55 am
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All sorted
Return sorted and label printed
Reordering from John Lewis


 
Posted : 15/04/2019 1:04 pm