eBay confusion
 

[Closed] eBay confusion

Posts: 5697
Full Member
Topic starter
 

I've had a Google around but can't find the answer to this one. Myself and my partner are currently selling a few things in eBay. We're both using the Android app to list items, but the weird thing is, even tho we've both got the same phone the layout is completely different. For instance when it comes to postage options she's only got eBay sponsored delivery, whereas I can select royal mail, Hermes etc...

Any ideas?


 
Posted : 19/05/2018 9:55 pm
Posts: 16381
Free Member
 

There's a couple of semi-hidden menus that let you select more options. Iirc they aren't especially clear but they are on the page somewhere. Wife had the same issue a few months back


 
Posted : 19/05/2018 10:00 pm
Posts: 5697
Full Member
Topic starter
 

Was that on the app or on the desktop site? That was the only thing that I could find a reference to in Google


 
Posted : 19/05/2018 10:08 pm
Posts: 11605
Free Member
 

<p>Phone site is shite. Is one of you using the app and the other browser? Either way just do it on the desktop, much easier.</p>


 
Posted : 19/05/2018 10:34 pm
Posts: 5697
Full Member
Topic starter
 

No both using the phone. Software version is the same, the phones are the same, the app is different. It's most perturbing


 
Posted : 19/05/2018 10:57 pm
Posts: 13554
Free Member
 

Both running same version of firmware?


 
Posted : 19/05/2018 11:42 pm
 DezB
Posts: 54367
Free Member
 

The app is rubbish - especially for selling... doesn’t help, but get it up on a pc. You’re probably offering returns if they don’t like the item!


 
Posted : 20/05/2018 12:13 am
Posts: 11606
Free Member
 

I thought the app was pretty good for selling, often use it when in find tat in the garage or loft and it'st quicker unless you want to write lots about it 🙂


 
Posted : 20/05/2018 8:02 am