ebay "buyer FA...
 

[Closed] ebay "buyer FAQ" page WTF?

11 Posts
7 Users
0 Reactions
198 Views
Posts: 41395
Free Member
Topic starter
 

I was about to ask a Q re an ebay item (frameset listed without a size) and I can't...I only get to an "FAQ page" which doesn't answer the question.

Contacting the buyer isn't possible either.

Seller's loss but WTF is the point in this system?


 
Posted : 19/07/2012 8:35 am
Posts: 0
Full Member
 

You should get the option to contact the seller if the FAQ's didn't answer your query.

Did we answer your questions?
Yes, I got my answer.
No, I want to contact the seller.


 
Posted : 19/07/2012 8:38 am
Posts: 30656
Free Member
 

?

[img] [/img]


 
Posted : 19/07/2012 8:40 am
 cp
Posts: 8943
Full Member
 

as above!


 
Posted : 19/07/2012 8:43 am
 DezB
Posts: 54367
Free Member
 

Did you do that screenshot Jamie? I need some doccos done if you could help out 🙂


 
Posted : 19/07/2012 9:25 am
Posts: 30656
Free Member
 

Did you do that screenshot Jamie? I need some doccos done if you could help out

I charge 3 flapjacks an hour, and only have 3 fonts. Two of which are comic sans and comic sans bold.


 
Posted : 19/07/2012 9:31 am
Posts: 0
Free Member
 

I have not once ever not continued to contact the seller, as I can read information in front of me, which is all that new form highlights. Nor have I ever been contacted about something, the answer to which was in explicitly in the listing. I have been asked to clarify but thats fine. Its abit OTT, like much on Ebay...


 
Posted : 19/07/2012 9:38 am
Posts: 41395
Free Member
Topic starter
 

It's not the regular page that I got.

Trek 5200 for anyone who wants to try.


 
Posted : 19/07/2012 10:16 am
Posts: 30656
Free Member
 

I take it all back, Al. The guy is a tool.

If you want to contact him still, click [url= http://contact.ebay.co.uk/ws/eBayISAPI.dll?FindAnswers&frm=284&requested=robinfender&iid=271019812467 ]here[/url] and check the following.

[img] [/img]

That will give you the standard message form.

This [url= http://contact.ebay.co.uk/ws/eBayISAPI.dll?ContactUserNextGen&recipient=robinfender ]direct link[/url] 'may' work.


 
Posted : 19/07/2012 10:21 am
 DezB
Posts: 54367
Free Member
 

Oh yeah!

[b]"Welcome to our help desk![/b]

Answers to most questions can be found by searching or browsing our FAQs.
Simply click a topic at left or ask a question above to get started."

Sod that.

[i]0 Results were found for "Can I view the item in person?":

To find the answer to your question you can:
• Try your search again with different keywords
• Browse the topics on the left[/i]


 
Posted : 19/07/2012 10:22 am
Posts: 41395
Free Member
Topic starter
 

Thanks J, TBH I CBA asking him, he's a tool.


 
Posted : 19/07/2012 10:26 am
Posts: 13222
Full Member
 

Screams evasive to me. My caveat emptor senses tell me to run.


 
Posted : 19/07/2012 10:27 am