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Diagnose our oven f...
 

Diagnose our oven fault please.

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[#13535800]

We have a Samsung dual oven which you can remove a divider and it turns into one big oven.

Setting each oven to 180 individually it gets to the indicated temperature and putting a thermometer in there gives us a reading of at least 230 .

At the weekend our lamb was put on at 130 . Smoke suggested it was much more and our Ooni temperature gun said 275.

Obviously the thermostat has gone but what would cause both of them to go at the same time?


 
Posted : 05/06/2026 7:41 am
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If you remove the divider I'd assume it defaults to one control and thermostat, otherwise the two will be arguing with each other if there is any variation (in fact, AI search...."When you remove the divider from a Samsung Dual Cook oven, it stops acting as two separate zones. The appliance automatically switches to "Single Cavity" mode, using one central thermostat and one master control to heat the entire 76-liter capacity as a single")

 

So are you sure both thermostats have gone? With divider in does the 'other' oven work properly.


 
Posted : 05/06/2026 8:23 am
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No, both ovens over heat


 
Posted : 05/06/2026 9:27 am
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Obviously the thermostat has gone but what would cause both of them to go at the same time?

Not necessarily - the thermostats might be working fine but the controller is broken.

There could well be a single controller for both ovens. 

 


 
Posted : 05/06/2026 10:33 am
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using one central thermostat

Could that mean there are three thermostats in there, so when the divider is in, each oven behaves as expected, but with the divider out, the third thermostat is used, and it's that that's broken?


 
Posted : 05/06/2026 10:46 am
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People are confusing thermistors with thermostats here, without knowing how the control system operates you are very much shooting in the dark.

OP, as you adjust the temp controls, can you hear a relay click in/out?


 
Posted : 05/06/2026 11:51 am
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Is it misty when on? If so it might be the demister.


 
Posted : 05/06/2026 12:36 pm
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Having just found out that ovens have a plug on them I'll get a new one rather than electrocute myself trying to fix it!


 
Posted : 05/06/2026 4:52 pm
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I'd give fixing it a try. The parts I've replaced on our have cost a fraction of a new oven and were simple plug n play bits. Ovens are quite simple.


 


 
Posted : 05/06/2026 6:02 pm
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If you aren't comfortable fixing it - which is fair enough - why not get someone out to look at it?  It'll surely be a simple fix. 

Unless it's old and knackered anyway, "I'll just buy a new one" seems a bit like buying a new car because you have a flat tyre.


 
Posted : 06/06/2026 1:26 am
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If you need an oven fast then throwing the broken one out and getting a new one may be appropriate. 

since the current oven doesn’t really work I’d be inclined to do some diagnostic testing along the lines folks describe. Then to see if I could get the necessary parts to repair it. If it turned out I couldn’t diagnose or fix it there’s not much lost. 

unsure what your price range is but if you’re after a plug in oven rather than a high current hardwired one then these are pretty good - https://anovaculinary.com/products/anova-precision-oven


 
Posted : 06/06/2026 7:05 am
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I’ll be glad to see the back of this oven. It’s not got proper knobs. You have to scroll through settings which don’t always work and when you open the door the divider comes away from its sensor meaning you have to scroll through settings again.

With the advent of air fryers we rarely use the big oven.

Its only got to last til we move next year and we can get an indesit for £159 with free delivery so that’s an obvious easy solution.


 
Posted : 06/06/2026 7:21 am
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Skip it


 
Posted : 06/06/2026 8:17 am
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Given your last reply I'd be tempted just to do without.

When mine went bang ages ago, I didn't replace it for a few years.  That said, I was living on my own at the time, if you have a family then that's a different ask I suppose.


 
Posted : 06/06/2026 11:20 am