Community

Forum menu
Council car park ti...
 

[Closed] Council car park ticket machine faulty - ticket or not?

Posts: 0
Free Member
Topic starter
 

Mrs Removed went to an event in Gateshead today and parked in a council run carpark. There were three ticket machines in the car park - one had an out of order message displayed on its screen, and the other two just returned all coins put in. I'm guessing they were full?

She went off to The Sage (where the event was) and told the desk staff. They advised her to put a note on her dashboard (she did) and said they would phone the council to let them know (council run car park).

She went back to the car later that day to find a ticket - barstewards. The ticket was put on an hour after the car was parked and advised that the car had been observed for two minutes.

What a load of t0ss - surely thios is contestable?


 
Posted : 06/12/2009 11:08 pm
 Smee
Posts: 0
Free Member
 

contestable.


 
Posted : 06/12/2009 11:09 pm
Posts: 0
Free Member
 

should be a phone number on the machine, if you call it and explain the machines aren't working and give them your reg #, they will give you a code to display in your windscreen. hey presto, no ticket.

bit late now i would suspect


 
Posted : 06/12/2009 11:14 pm
Posts: 0
Free Member
 

Goan - Member

contestable.

I would agree.

But the best way is

flatfish - Member

should be a phone number on the machine, if you call it and explain the machines aren't working and give them your reg #, they will give you a code to display in your windscreen. hey presto, no ticket.

Which I've done before. It worked very well as my car wasn't ticketed whilst others were.


 
Posted : 07/12/2009 12:12 am
Posts: 2
Free Member
 

I've never bothered myself. Must have been lucky I guess. If the machine is broke I just go and leave it there, no ticket.


 
Posted : 07/12/2009 12:14 am
Posts: 0
Free Member
Topic starter
 

Cheers chaps - letter written. Quite mild given the circs, but will let loose if they don't drop it.......


 
Posted : 07/12/2009 12:40 am
Posts: 0
Free Member
 

If there are instructions on the machine on what to do if it is broken,and you didn't follow them,you're stuffed.
Ian


 
Posted : 07/12/2009 8:49 am
Posts: 21639
Full Member
 

As it's run by the council, everything they do is covered by the freedom of information act. Although you should have called them yourself to leave reg details when you found the machine empty, the council will have a repair log for those machines. You'll be able to request a copy of that repair log, plus a day or two to see when they were repaired/visited. The council will probably reject your appeal but if what your other half told you is true, it's worth taking to the next level which is TPT (who are not linked to the council and it seems, very rarly find in their favour).


 
Posted : 07/12/2009 9:52 am
Posts: 12148
Free Member
 

Yep you offered money and they broke the contract or sumfink like that innit?


 
Posted : 07/12/2009 9:55 am
Posts: 14774
Free Member
 

What can tara do about it, Onza?


 
Posted : 07/12/2009 10:07 am
Posts: 21639
Full Member
 

I see what you did there! She's got enough money to pay the fine for you!


 
Posted : 07/12/2009 10:39 am
Posts: 396
Free Member
 

me thumping hell out of machine - say to man behind me "its not working"

him "I know - i've come to fix it"


 
Posted : 07/12/2009 10:54 am
Posts: 14908
Full Member
 

Best advice will be found here: http://forums.pepipoo.com/index.php?showforum=30

Probably shouldn't have written the letter before posting on pepipoo


 
Posted : 07/12/2009 12:07 pm
Posts: 21639
Full Member
 

Also, who is the contracted enforcing agent taken on my the local authority? I know who who in their SOP include testing the machines before issuing tickets. Depending on where they are, they carry tokens or devices for doing this.


 
Posted : 07/12/2009 12:13 pm
Posts: 0
Free Member
Topic starter
 

Aha! I knew there'd be a SIG type forum for peeved recipients of tickets, so cheers for that Bob! Cheers also to all who have chipped in.


 
Posted : 07/12/2009 12:32 pm