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Training a guy at work..........
Wrong product sent to customer due to an I know better mentality....
Me: "You sent the wrong thing because you just didn't know what the customer wanted and you couldn't admit it"
Him: "Well yeah, but I didn't know that I didn't know at the time"
Thunk sound as jaw hits floor.
I have it all to go through again tomorrow....
These cretins get through our recruitment process from time to time. You have my sincere sympathy.
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I use the Donald Rumsfeld quote a lot, it's really useful to highlight project risk. We all have the stuff covered that we know about, there is just reality to bite you on the arse.
We have a product list of about 8k items.....
Same guy takes a phone call "hang on" says he "I'll just look through the list and get you a price and availability"
5 minutes of thumbing through the list whilst the customer was waiting..
"Sorry, what was it you wanted Martin?"
(Customer was called Eddie)
Anyone want a job in the drilling industry? There may be a vacancy soon
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Our drills have a slightly bigger diameter but the sentiment is spot on!
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Yep, they are diamonds!
Ah, the old Concave Profile Junk Mill Drill Bit.
The Donald Rumsfeld quote actually makes sense, shocking that a politician should admit there are things that are unknown that they don't actually know about yet but 'tis such and a fact of life. 😯
Have you never heard of aleatory and epistemic risk?
Have you never heard of aleatory and epistemic risk?
Those two words have just moved from the list of unknowns that I don't know about to the list of things I now know I don't know about. And there was me thinking it was a waste of time writing a list of things I know I don't know that I don't know.
[i]You know nothing. In fact, you know less than nothing. If you knew that you knew nothing, then that would be something, but you don't.[/i]
Rest of the quote is quite good too but probably nsfw