Anyone with first:u...
 

[Closed] Anyone with first:utility for gas and electricity??

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 DrP
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Seem to be the cheapest for me, via the switching websites.
But... on-line reviews seem appalling.

Does anyone here have first hand experience of them (I'm wary that, essentially, on-line reviews will mostly be the bad ones!)??

Ta

DrP


 
Posted : 09/01/2013 1:41 pm
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I have used them for a few years - pretty good - nice clutter free website, just send bill emails and a few others but don't bombard you. I like them.


 
Posted : 09/01/2013 1:47 pm
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I was with them....the worst company I ever delt with. 18months to get a smart meter fitted, then still no accurate billing for nearly a year after that....dispite them being able to see my usage online 🙁 They sent maybe 30 bills during the period, one week i'd owe them £500, then they'd owe me £700, then I'd get 5 bills for £30... then another for £800.

A total nighmare.

I left, as it was the only way to get them sort out a bill. The meter they fitted wont work with any other provider. I'd avoid like the plague.


 
Posted : 09/01/2013 1:49 pm
 DrP
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There does seem issues with the smart meters - but it's not a tariff I'm going to go down anyway.
(of note - ALL companies will have to offer smart metering by 2015, hence the issues some have as they will ALL need to be compatible)

Hmmm

DrP


 
Posted : 09/01/2013 1:51 pm
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We've just joined up with them - had the first bill through today.

As you say, cheapest by a good chunk. And our prices are fixed until March next year.

Setup etc was very easy - no smart meter etc which sounds like it might have made our lives easier. I'm hoping its as simple as it was with British Gas (ie, I can turn the central heating or lights on and it works and I never have to deal with some eejit in a call centre) but cheaper.


 
Posted : 09/01/2013 2:34 pm