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Had one email reply but finding it very frustrating with the lack of communication since then with the progress in trying to sort out an order they cocked up.
Ok thanks I'll look into it later.
Anyone else spoken to customer services there recently?
Nope but i'm waiting on their response for a helmet that was sent to me on 23rd May and still hasn't turned up.
They emailed me back quickly when i raised the issue before the bank holiday weekend but don't seem in any hurry today.
Tweeks Cycles... reliable, you can speak to someone on the phone... and their stuff turns up when they say it will.
I've used the virtual chat before when had a problem. Sorted out in a few moments
cheers gsp, I'll call Tweeks to see if they can sort my Wiggle order out 🙄 🙂
I'll try the virtual chat thing and see how that goes thanks
Ordered a frame that was showing in stock at 08.30 yesterday morning and it's still [i]Not processed[/i] , and still no reply from an email this morning either.... 😕
Fingers crossed.....
Got a little more info with the 'virtual chat' but I cant help thinking it would be much better if Wiggle were more proactive instead of reactive with information.......
I've asked to kept informed, we'll see.
Still [i]Order not processed[/i] and still no reply..... 😥
I've got an order thats processed but still waiting for it to be dispatched 🙁
cheers gsp, I'll call Tweeks to see if they can sort my Wiggle order out
Useful for future reference, as a lesson learnt 😉 wiggles and CRC don't even compare
Ooh ooh!!!! I've been [i]Processed[/i] ...new frame for me 😆
I hope....
Just hope they deliver the right one khani 🙂
There can be only one....
It's here and the right one 😀 good old wiggle....