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Can’t quite make my mind up whether it’s this...
Or, this... 3.30 into the vid before the real message starts 🤪
Just going back to the CEN thing - as I'm guessing these frames arnt CEN tested, legally what would happen for example if that ti FS with the folded downtube failed catastrophically injuring or worse the rider?
^ Brands have a legal obligation to ensure they make safe products, that doesn't mean you need to test to EN standards but it's a sound place to start. You need to test to the available standards and/or other suitable tests based on risk assessing the use of the product, how you market it etc. DH bikes arguably need testing beyond EN with suitable loads, bottom-out tests etc. If a bike failed and there was insufficient evidence of testing and QA then any insurer working for the injured rider or Trading Standards would have an easy time and a brand's directors could be prosecuted.
Part of EN is that you mark the frame to the standard once tested and certified and include info on the importer/supplier in that country.
If you're a custom builder you can't test a one-off design and re-make it every time so there's a self-certification aspect to all this with less need for marking for custom frames. If you have built a 'standard' design that you can show passes EN testing then you can vary that and not re-test every time, as long as you can show that the design is safe for that customer (ie lighter rider may get away with lighter tubes, just have some idea of safety factors).
^reckon sick won’t give a toss if frames fail. You’ll get the same bullshit if you try to claim them 🙁
How many folk are actually waiting on a frame?
There's a thread on Pinkbike which is a list of people currently being ****ed about by them.
What Jameso said - the testing is all about showing due diligence and protecting yourself / your customer. I've kind of got a foot in both camps working in fatigue and durability testing (bigger things than bikes) whilst also making a few frames. With a little knowledge, I'm very reluctant to make frames for other people....
Frame fatigue testing in the UK is relatively cheap and simple - Halfords etc will put everything through it. Once making multiple frames, I'd be doing like James says and at least testing a worst case design - I think one big problem is their hucking target market isn't going to be breaking things by high cycle fatigue (nobody is sat down pedalling a Gnarciwhatsit all day).
If you want to spend more money and test in more depth then the Germans have it covered. Scroll down and you find the test order forms with prices https://www.efbe.de/
Yesterday I watched their video of how to manipulate Instagram likes. I could sort of understand it for a Tee shirt company, but for bikes? Does it really matter?!? A good reputation in the forums and bike media seems to work for everyone else - just seems to be wasted vanity time and effort on their own little bubble that could have been more usefully spent engineering / making / testing / supplying....
wasted vanity time and effort on their own little bubble that could have been more usefully spent
engineering / making / testing /supplying
FTFY
Hmmm. Leaving critical comments on their IG account. Stock coming in. Sounds like they’re going for a reboot.
I was expecting someone to strike through all four words 🙂
To be honest. I'm not hearing anything new since this all started.
So on that note I'm going with no "reboot" but playing the general public for complete chumps.
then any insurer working
Ha you think they have insurance.
They are back to removing posts and blocking. You can watch it in real time. Prob hurts sales to have bad comments while shagging out ex demo tat
Is it possible to employ a bot to post generic bad reviews on their IG? Seems only fair.
You can watch it in real time.
Doing customer service on IG is a bold move, even more so when your approach to customer services is to bitch and whine at people with legitimate grievances.
I sort of want someone with some experience to step in and help them out now, as they clearly aren't coping. Sadly, I fear there'd be no money to pay anyone.
Sadly, I fear there’d be no money to pay anyone.
They could maybe do a presale on some frames.
That should work.
‘Because people are taking the piss, I’m not going to process your refund quickly’.
🥺😢😭
‘Because people are taking the piss, I’m not going to process your refund quickly’.
I hope you're finally understanding that you're the reason folks aren't getting their money back, Tom. If you hadn't upset Jordan with your mean comments, everyone would've been paid. 🙂
Bunch.
Of.
Crooks.
They probably don’t even realise it, though.
Not me, m’lud. I haven’t uttered a single comment on their IG. I don’t want to be blocked, and miss out on the fun...
I've had the misfortune to deal with a frame builder that was a bit "hard to get hold of"
then delivered what was different to the drawings/ then different again in another way/ then broke/then broke again/ then broke again but even he sounds better than this shower of shit.
I really hope their wish for a fight comes true out on the trails with one of the haters.
I predict someone running home crying about big boys bullying them...
That’s a shame. The spat I’m referring to above has now been deleted...
But fear not! (Didn’t catch it all, but it started out pretty civil, til someone not concerned with the transaction chimed in, but I missed those too)
All they said was "don't hold your breath" re refund. Or something similar
This is where Sick! are heading..
It surprises me that there hasn’t been a mob of angry folks waiting of frames or refunds come knocking at their door..
It seems like those people have just walked away, lost money and funded a crooked bunch of hairy arseholes from Worthing.
If you lot can’t organise yourselves into to sort of group to fight these lot, then you deserve to loose your money and walk around in a vacuous t-shirt.
🤷♂️🤐
If you lot can’t organise yourselves into to sort of group to fight these lot, then you deserve to loose your money and walk around in a vacuous t-shirt.
Bit harsh on the people outside of the UK that have been stung but for you UK guys that have lost money...
Good one finbouy 👍
Ha Tom that's funny.
"I'll ignore the facts as presented and just fixate on the fact I'm not going to be refunding any time soon"
I'm.not sure the other dudes comments instigated that....the cynic in me says it was always the case the other dude just gave him a tangible (in his mind) excuse for not refunding you.
Why is it that the more I read the tosh Jordan et al spew forth onto IG the more I think he watch Nathan Barley as if it was an instructional series rather than a comedic one?
I wouldn't be surprised if one of the cretins as Sick described themself as a "self-facilitating bicycling node".
It surprises me that there hasn’t been a mob of angry folks waiting of frames or refunds come knocking at their door
Would that be a duo or trio? I'd go and bet they don't have that many actual sales.
Would that be a duo or trio? I’d go and bet they don’t have that many actual sales.
Clearly they do, from the number of people Hannah interviewed, the people commenting on insta, the others in forums. Try and stick to facts, else ridiculous statements like the above get quoted by them, to make genuine concerns look frivolous, trying to get a reaction, and petty.
Before you scream ‘troll’ or ‘cyber bully’ or any of the other shit you’ve slung at me over the weeks, do try to remember, we agree...
9 to 5 you say? I don't mind if I do.
Good one finbouy
🤣🤯🥴
Thats a blast from the past 😱🏃♀️
In the world of the internet and global media there is simply No jurisdiction or boundaries that should prevent all those that have sent “credits of the realm” to Sick! and have received nothing in return.
Its a base transaction, invented when humans became savvy to the fact that “oh, i’ve got something to sell that others would like to have... and I’ve got enough goats and grain so maybe I’d like a bike frame instead”
C’mon, gather yourselves because the only way of fulfilling that base transaction for full and final remedy is by forming a class action of some form or other.
Playing pansies and cow tow’ing to some random internet poseures is pathetic.
🤷♂️
I truly hope that company does the decent thing and pays all money back immediately. That pinkbike article was a shitshow ad showed them to be the screamers they really are. Hopefully the sickness is terminal for that company.
I truly hope that company does the decent thing and pays all money back immediately
Not a chance in hell they even still have it to pay it back.
If they did, they would have done something sensible like pay the frame builders for the frames and deliver them to the customers.
The money is gone. 🙁
I do hope for all those owe money your wrong Neal but I must say - the latest offer rings alarm bells similar to the ubyk last ditch fire sale.
How do you think they paid for fancy wheels and chainsets?
I do hope for all those owe money your wrong Neal
I would love to be wrong as it’s shit
to for anyone to lose money like this.
But who would go for this long, firefighting on social media, not paying for the frames that are ready to ship and deliver, but still refusing to give refunds, if all the money was tucked away safe and sound in their account.
That pinkbike article was a shitshow ad showed them to be the screamers they really are.
They’re still telling people to read that article as the explanation for what’s happened and what they’re doing 🙄
Yeah, the fact that they are putting that all in the past and talking about lessons learned suggests that they are drawing a line and convincing themselves that fulfilling orders/customer service start now...or now...I suspect that there are no new frames getting sent out to people waiting. After all, why bother if they paid with PayPal 3 months ago?
for all the big talk about how they'd fight folk on the internet they blocked me on their insta THEN went to town ripping me apart and slagging me off. that's not a fair internet fight haha
if they arent even refunding merch orders or replacing them then i'd say things are not good
Where is the supposed new stock?
"we have 150 frames awaiting unboxing/customs/payment/shipping from cloud cuckoo land, there are no problems here, just read all our press coverage on PB and singletrack, clears everything up thanks bye"
Looking at Pinkbike the big apology to all their existing customers customers, is being offered a different kind of shitty frame they can't flog , to the one they we're actually flogged to start with.
150 frames they say, would that be the 35 frames unpaid for in Peru. At least we now know their bullshit factor is 4.3
150 frames they say, would that be the 35 frames unpaid for in Peru. At least we now know their bullshit factor is 4.3
No this was when they were saying they had all given up the day jobs and comitted fully to Sick.
First they said 300 frames from their new Chinese supplier.
Then they said it was 200 ,stated by a customer at some show.
Then it was 150 as the most bandied about number.
May delivery no less.