Complained about the cycle sport bag weight changed from 32 to 23kg. Response below from Easyjet:
In response to your query I would like to inform you that I have some fantastic news for you. From Saturday 11th January 2014, the weight allowance for bikes will now be 32kg instead of 23kg in line with other large sporting goods.
Think they had a lot of complaints
Cool. Puts a trip to Spain back on the menu.
You can thank me later. I complained to them a litle while back and the wife told the owner of our favourite holiday company who then told others.
Having said that, we found out from a thread on here.
A nod to people power. And a nod to Easyjet for listening to their customers.
I'd still like to know what the thinking was behind the drop in weight allowance though.
Consumer power!
Social media power.
Turtle power.
32kg to 23kg and then back to 32kg - Sound like a typo that someone at Easy Jet isn't owning upto to me! 😀
Now if we can all complain about the coaches at Palma airport not taking bike boxes please.
It wasn't a typo. They specifically excluded and identified bicycles while all other large sports equipment remained at 32kg.