Having posted on here before about badly timed mechanicals, this one takes the biscuit.
My lovely Stumpy Evo expert, my first carbon bike. ( http://singletrackworld.com/forum/topic/new-bike-time-and-related-stuff-you-thought-you-didnt-need) Bought last year, then after 4 weeks of ownership I had a ruptured disc in my back meaning a canceled alps trip (PPdS and surrounds, Villars is a heck of place).
Was in bike shop getting a new BB (press fit thingies are beyond me) and forks fettled in prep for this years onslaught. As we wheel it out (with LBS owner Stefan telling me i really need to wash my bikes more) we noticed a wee 'chip' in the pain on the top of top tube above the shock mount. Closer inspection showed that this was a significant 2 inch long crack.
Could just be the paint, so he called Spec quickly and they confirmed a few of the 2015 model XLs have failed at that point. FFS! Now on its way back to specialised to get sawn in half to confirm a warranty job, but not in time for thursday.
So, that pathetic excuse for a bike will not ever be going to the alps.
Three questions:
1) How d'ya reckon a Surly ICT with 100mm blutos will manage?
2) Will the PPdS guys get a solution for the lifts around les lindarets which currently cannot take tires wider than 2.9"? (i asked them, apparently they are discussing 'problem tire' today with all the lift operators)
3) How are specialised at free replacements?
Poop!
Now on its way back to specialised to get sawn in half to confirm a warranty job, but not in time for thursday.
if they decide it isn't, do they stick the two halves back together for you?
You could buy my SB66 for a very reasonable sum, then sell it for about the same when you get back.
I did wonder that myself 🙂
Apparently they will confirm it is a crack before sawing, then the check is if it is impact damage or a failure.
They are usually very quick, but doubt if they will be that quick. If it was me I would ring and tell them your situation, they may be able to help. If all else fails and its impact damage then they do have a crash assist scheme to help with the new purchase.
ask the store to chase and state its very urgent as a holiday is about to be ruined due to this, they'll probably turn it around super quick.
Hey
my 2015 Carbon Stumpy XL also had a crack and the frame was replaced within 3 days (I wasn't in a rush either).
Ask your LBS to give them a poke and you may get it back in time - it'll be tight though.
There were no arguments with mine and I hadn't even noticed the crack. I'd taken it in for a service and the nice chap in Leisure Lakes noticed it and sorted everything out for me. Full strip down, frame swap and rebuild all in 4 days. I'd say that was pretty good service from both Specialised and Leisure Lakes.
Good luck !